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      Zillow

      Engaged Employer

      Zillow reviews

      3.4

      54% would recommend to a friend

      (2,507 total reviews)
      avatar

      Jeremy Wacksman

      57% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      Zillow has an employee rating of 3.4 out of 5 stars, based on 2,507 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      3K reviews
      5.0
      May 15, 2014

      The Zillow culture is exactly as promised.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They practice what they preach from the top down. Everyone works really hard while they're here and then you leave the job at the office when you go home. The culture is one of genuine helpfulness and that we're all working towards something great. I have yet to come across anyone that puts up roadblocks. They hire super smart people and highly value employee referrals.

      Cons

      The on-boarding process is a little shaky. I assume it's because of the fast growth, but HR needs to expand to keep up.

      avatar
      Zillow Response
      12y
      We are in the middle of re-vamping our onboarding process to include more than just day one and expand to first 90 days. We are putting in place more tools for new hires to be successful as they take on their new roles. We welcome your feedback so please feel free to send HR or Spencer any specific ideas you have.
      5.0
      May 15, 2014

      I love Zillow!

      Industry relations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Zillow was my first job out of college from business school at the University of Washington and I couldn't have asked for a better transition into the corporate world. The leaders that I've had the privilege to work under have helped me shape my work ethic and have given me confidence in a work setting. I feel comfortable to share my ideas with those that work above me, and I truly feel like what I have to say is taken into consideration. I've now worked in two positions at Zillow and am grateful that I've had the opportunity to grow alongside the company. There is a strong focus on company culture and transparency which you don't see enough in companies today.

      Cons

      With the company growing so fast, new teams are emerging in every department. Better training for those who are being moved in to a management position would be nice - however, I know this is on the radar and will be taken into consideration in the near future.

      1.0
      May 12, 2014

      Churn/Burn to the extreme - Inside Sales

      Inside sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay Good view from the office Lara Bars/V8's The people who work there Nerf gun wars are permitted

      Cons

      Sales Process - Beyond short sales cycle. One call close or bust Most managers need to go through an HR class so that they don't spout illegal information Illegal work hours - although the company will say youre only working 8 hours in a day. Because beyond that, nothing is approved. Good luck hitting goal working 8 hours a day. Loud, POUNDING awful music all day everyday. If you do not sit there and make 150 calls in a day, you will fail. There is no support. You manage your clients by yourself (although they seem to be working on this). COUNTLESS UNNECESSARY emails that will basically ruin your day.

      avatar
      Zillow Response
      12y
      I'd like to address your review and ask that, if you are open to it, I can learn more about the serious nature of some of these concerns. The majority of our sales are not one call closes - many deals are closed after several days, weeks and sometimes months. Sales people regularly surpass their targets by working 8 hour days - It's all a question of focus. The vast majority of folks hit their sales targets and though many people start out making 100+ dials/day, they quickly learn how to be more efficient. The average sales person on our team makes well under 100 dials per day. While the sales person is responsible for managing customer issues, there is a large support staff that solves customer issues - the sales person runs point to make sure that the issues are surfaced and that we communicate well with clients. Lastly, our pricing reflects the value we deliver to our clients and with traffic increasing and strong ROI reports from the field, we price exposure accordingly - the reality is that over 50% of our sales each month is to current clients who see the value and view the pricing as reasonable given their ROI. My name is Doug Slotkin and I run the Inside sales team at Zillow and would like to know specifically what illegal information you're referring to. My email address is dougs@zillow.com and my phone # is 206 515 8236.
      Viewing 2341 - 2343 of 2,507 Reviews
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      Glassdoor has 2,694 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.