Zillow reviews

3.4

54% would recommend to a friend

(2,507 total reviews)
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Jeremy Wacksman

57% approve of CEO

46% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,507 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
5.0
Mar 27, 2014
Recommend
CEO approval
Business Outlook

Pros

I've been a software developer for almost 10 years, including 2+ years at Amazon. Zillow is the best job I've ever had. Zillow treats you like a highly valued employee, not just a cog in a machine. The real estate space has great potential for disruption, and Zillow is positioned perfectly to take advantage of it. Work hours are reasonable. I leave my work at work. No work email on my phone, no pager. There's catered lunches at least once a month. Free snacks and soda and cereal and milk every day. There's a game room with Foosball, ping pong, shuffleboard, Xbox and N64. People play games daily for a short break from writing code (Mario Kart and Smash Bros are huge). The CEO and the Founder interact with employees and are very personable. Teammates are smart and generous with their time to help new hires ramp up. Ramping up to speed does not take as long as at other companies.

Cons

There is no 401(k) match.

2.0
Mar 27, 2014

Look closer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and beautiful building

Cons

The organization has not figured out how to grow. They do not want process in place to slow down their rapid speed but need it desperately to support growth. Generally the right arm doesn't know what the left arm is doing. People will jump so quickly into action with a new idea that it doesn't matter the amount of money or energy they put into this idea. The company is not data driven in it's business decisions. There is not software in place to help the company scale and everything on the business side is done manually and with tons of pain. They are not ready to be a mature company.

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Zillow Response
12y
I am disappointed to read your feedback. I do agree with sentences like this though: "They do not want process in place to slow down their rapid speed but need it desperately to support growth." That is our conundrum - trying to stay nimble and with all the benefits of a small company, while still benefiting from the resources of a large company. Threading this needle is my #1 priority for 2014 personally, and for the company. On the product side of the company, I am trying hard to keep our teams as small as possible which I think helps a lot, and to empower PTLs and others at that level to be as autonomous as possible. I wish some of your feedback was more specific and actionable. If you want to follow up on any of this, please feel free to reach back out to me via email and we'll set up a call or meeting, or to anyone in HR (e.g., Kathleen, Annie, Corina). It says here that you're a "former employee" but if you want to make Zillow better for those you've left behind, I would always like to learn from experiences like yours. ------------------------------- Spencer Rascoff CEO, Zillow Inc. 1301 2nd Avenue, 31st Floor Seattle WA 98101 Twitter: @spencerrascoff
4.0
Mar 25, 2014

Overall - very good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Benefits -Transparency -Leadership -Competitive vision -Marketing Zillow has been a great place to work. The transparency is encouraging and I like the fact we are "playing to win" - not just compete, but to win.

Cons

-HR (as the company gets bigger and HR being in a different location, it's tough to get answers in a timely fashion) -Seattle based - this is great for those in Seattle, but employees in other cities constantly get to hear about the Zillow culture but are still trying to figure out how to change the culture at their location.

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Zillow Response
12y
Thank you for the review and the feedback. Regarding HR issues being tricky in remote offices, please always feel free to escalate things to Kathleen quickly. She can triage emails about HR questions, so just email her (or me) and we will get it sorted out asap. Regarding having more speakers in the non-Seattle offices, I am really struggling with that. I know it would be great for the non-Seattle office that is hosting, but I worry that people in Seattle won't show up in the kitchen for the Speaker if he/she is just on screen and not in person. There are so many great speakers outside of Seattle though, so we probably should just start doing it. I'm definitely considering it, but I'm really divided on it.
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