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      Zillow

      Engaged Employer

      Zillow reviews

      3.4

      53% would recommend to a friend

      (2,508 total reviews)
      avatar

      Jeremy Wacksman

      56% approve of CEO

      47% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.5

      Compensation and benefits

      3.1

      Career opportunities

      2.8

      Senior management

      Zillow has an employee rating of 3.4 out of 5 stars, based on 2,508 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      5.0
      Mar 25, 2025

      Good Culture

      Advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      it has a good sales culture

      Cons

      A lot of restructuring sales processes and tools while there

      2.0
      Mar 25, 2025

      People are great//Upper management is clueless

      Business advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is ok to good, but the role has changed from a sales rep position to pure account management. You used to get 300 accounts and it was all about gross selling. If you were good at this you could be clearing 150-200k. They only give 100 accounts now and it’s all about retention. In this market so tough. People are in fact amazing, they look out for one another. The sad part is they have to look out for you from upper management. It’s sad because this job seemed so promising, and people have been here for years but you can tell they want voluntary turnover.

      Cons

      Currently shifting to an unprepared product called showcase. This product is so bad at the moment as the onboarding for most people in real estate has not been done correctly. A part of it is we have been told to sell this product like crazy another part of it is real estate agents purchase this product and have no buy in to completely use it. Now we are all getting hit with crazy cancels and frustrated clients as we advisors do not fully know how to use this constantly changing product. It’s hurting our paychecks They took our commission away last minute for this spiff. It was so bad for some advisors. People losing out on 1k or more. Directors have no direction and want to micromanage an absurd amount as they are constantly doing changes.

      avatar
      Zillow Response
      1y
      We're sorry to hear that we're missing the mark in providing a positive employee experience. We hold ourselves to high expectations and are committed to continuous improvement, and your review provides us an opportunity to learn and grow. We’d like to learn more about your experience, please email us at: careers@zillowgroup.com.
      4.0
      Mar 25, 2025

      Always evolving

      Advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work/Life balance Comp plan Benefits Teammates Management New products to push

      Cons

      KPI’s have changed and not for the better. Hoping senior leadership realizes this and makes the necessary adjustments. Seems as if they’re attempting to weed out those who don’t fall in line with the new leadership’s agenda and vision.

      Viewing 241 - 243 of 2,508 Reviews
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      Glassdoor has 2,695 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.