Zillow reviews

3.4

53% would recommend to a friend

(2,508 total reviews)
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Jeremy Wacksman

56% approve of CEO

47% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,508 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Mar 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote work, good office space

Cons

They don't value employees when it comes to recognition and career advancement. The culture leans very management friendly. Promotions are very vague and subjective for individual contributors, due to a lack of transparency. Innovation is very slow, and the engineering teams don't like to hear new opinions about how they do things. Expertise is not appreciated as well, you won't be able to be your full self at this place, specifically in the engineering departments. When I left, I didn't even get an exit interview, or an announcement that I was leaving. Many people were surprised that there wasn't a notification from management. Prior to my resignation, I had not had a one-on-one meeting with my manager for over two months. This behavior isolated me from the environment, and made me feel like my work wasn't appreciated.

5.0
Mar 10, 2025

Good Company

Recommend
CEO approval
Business Outlook

Pros

Good culture, and good people to work with

Cons

Lots of change in recent years

2.0
Mar 7, 2025
Recommend
CEO approval
Business Outlook

Pros

It was good in the beginning. I felt a sense of pride working at Zillow, as that meant I could help people find their homes. I felt I could make a difference by presenting new ideas that could help move the needle.

Cons

Constant changes and constant reshuffling of vision. Once you think the new vision is for the long-term, it changes in a few months and you have to click on the restart button. Additionally, there's been a handful of layoffs, where individuals whom I considered a backbone were let go but those who were the bottlenecks stayed put somehow. It was impossible to get things done. You were responsible for "keeping the lights on," but you were expected to come up with new ideas. However, once you present those ideas in briefs, you're bombarded with back-and-forth questions of "What about this? and "What about that?" Even the structure of how to fill out the brief confused the entire team, as one person would do it one way and another would do it another way.

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Zillow Response
1y
Thank you for taking the time to share your experience. We sincerely apologize for any negativity you may have encountered. We understand and acknowledge your frustration. Your feedback is highly valued, and we are dedicated to taking the necessary steps to prevent similar issues from occurring in the future. We’d like to learn more, so if you’re open to emailing us, please reach out to careers@zillowgroup.com. We appreciate your contribution in helping us create a more positive and supportive employee experience.
Viewing 253 - 255 of 2,508 Reviews

Glassdoor has 2,695 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.