Zillow reviews

3.4

53% would recommend to a friend

(2,508 total reviews)
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Jeremy Wacksman

56% approve of CEO

47% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,508 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
3.0
Feb 11, 2025

Decent Job

Recommend
CEO approval
Business Outlook

Pros

Great benefits, great leadership and management in the Premier Agent dept.

Cons

High quotas, excessive cold calling, angry clients and customers.

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Zillow Response
1y
Thank you for your feedback. We take your concerns seriously, as they help us pinpoint specific areas needing improvement. Please reach out to us at careers@zillowgroup.com so we can understand your situation better.
1.0
Feb 11, 2025
Recommend
CEO approval
Business Outlook

Pros

- Good benefits - Opportunities for career advancement if you drink the kool-aid and hit sales goals - Remote work flexibility

Cons

- Relentless toxic positivity from manager level and higher - sales pros must pretend to be happy and pretend everything is amazing, or they will be targeted and forced out - Sales goals are high and often unsustainable - if sales pros miss goal 2 times in a row, they will be fired - Leadership pushes sales pros to take time off to meet their "work-life balance" goals, then sales pros struggle to hit goals and have to stress about getting fired - The cycle continues - sales pros are all miserable but stuck behind a facade of happiness and fun (see note on toxic positivity)

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Zillow Response
1y
We're sorry to hear that we missed the mark in providing you with a positive employee experience. We hold ourselves to high expectations and are committed to continuous improvement, and your review provides us an opportunity to learn and grow. We’d like to learn more about your experience, please email us at: careers@zillowgroup.com
3.0
Feb 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Great benefits - healthy work-life balance, unlimited PTO, remote work, optional in-person retreats, health perks, compelling equity benefits. smart and friendly people in a highly competitive fast-paced environment.

Cons

I've been extremely frustrated with limited growth path opportunities at Zillow. Every year there is a marketing reorg and a new boss who I have to prove my value to. I see product partners getting promoted left and right, and marketing leaves a very limited window open for promotions which are typically given to the lower levels. The biggest irony this year is by end of 2024 they laid off a bunch of directors claiming we're too top heavy, and come February they promote a Sr Dr to VP (because we need another VP??). It's been a rude awakening to realize this place is ALL about politics and if you don't want to play that game, you're out. It doesn't matter how stellar your work is or how strong your cross-collab partnerships are.. all that matters is making your boss' boss look good and bringing up how amazing they are in every possible forum. It's sad to watch and makes me want to jump ship.

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Zillow Response
1y
Thank you for sharing your feedback with us. We strive to create a culture that encourages open communication and growth. Your insights help us see how we can improve the employee experience, and we appreciate your input as we continue this journey together.
Viewing 274 - 276 of 2,508 Reviews

Glassdoor has 2,695 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.