Zones reviews

I was fortunate enough to have a very supportive direct manager (Yvonne Price, she's fantastic) but just about everything else at this company is a joke. Zones has no process management whatsoever. Management is completely focused on cost cutting, with no concern for employee retention or quality control. Support departments are woefully understaffed, so while you may be permitted (and I do mean permitted, these things are frowned upon) to go on a vacation, you cannot expect a damn thing to get done while you're gone. Also, as this is a fairly small company with a large number of "lifers," there are not a lot of opportunities for promotion. You'll have to make a lot of lateral moves to ascend in this company, and as they say, "jack of all trades, master of none."

If you are on Sales and do well then it can be a great place to work. If you are in support then there is less respect, recognition, appreciation, and comminication. Support is often overlooked and not included in sales type vents such as vendor sponsored breakfast in the lobby, vendor sponsored lunches for end of quarter, vendor fairs and so on. Senior management does not think as highly of support as they do sales. The pay is ridiculous. Someone who has a single income with children can barely make it with the wages paid for support positions. It has also been sad to see some very good, hard-working people let go in support due to outsourcing to India.