Is Zoom Communications a good company to work for as a Sr. Software Engineer?

Sr. Software Engineer professionals working at Zoom Communications have rated their employer with 2.7 out of 5 stars in 30 Glassdoor reviews. This is a lower than average score with the overall rating of Zoom Communications employees being 3.6 out of 5 stars. Search open Sr. Software Engineer Jobs at Zoom Communications now and start preparing for your job interview by browsing frequently asked Sr. Software Engineer interview questions at Zoom Communications .

Does Zoom Communications pay Sr. Software Engineer employees well?

Sr. Software Engineer professionals rate their compensation and benefits at Zoom Communications with 3.7 out of 5 stars based on 30 anonymously submitted employee reviews. This is 7.8% worse than the company average rating for salary and benefits. Find out more about Sr. Software Engineer salaries at Zoom Communications.

How happy are Sr. Software Engineer professionals working at Zoom Communications?

58% of Sr. Software Engineer employees at Zoom Communications would recommend their employer to a friend. This rating has increased by 5% in the past 12 months. Sr. Software Engineer professionals have also rated Zoom Communications with a 2.9 rating for work-life-balance, 3.2 rating for diversity and inclusion, 2.9 rating for culture and values and 2.7 rating for career opportunities.

What are the top reviewed jobs at Zoom Communications?

Account Executive (297) , Software Engineer (83) , Technical Support Engineer (68) , Sales (55) , Customer Success Manager (36) , Business Development Representative (BDR) (30) , Senior Software Engineer (29) , Account Manager (27) , Devops Engineer (26) , Senior Account Executive (26) , Solutions Engineer (26) , Sales Manager (22) , Online Account Executive (19) , Product Manager (18) , Software Development Engineer (16)

What are the pros of working at Zoom Communications according to real employee reviews?

"Yes the product is great but its the people and the culture that makes all the difference." ((in 279 reviews)); "great benefits and stock options (RSU's)" ((in 188 reviews)); "Most people are great and collaborative." ((in 144 reviews)); "Good work life balance here" ((in 79 reviews)); "Pay is good and competitive; generous with promotions." ((in 78 reviews))

What are the cons of working at Zoom Communications according to real employee reviews?

"Constant layoffs" ((in 43 reviews)); "No 401k match but that's it" ((in 21 reviews)); ""Long hours and unpredictability in the beginning when you get used to the culture"" ((in 18 reviews)); "No career growth No good managers/mentors You will be overworked on avg >10 hr days You will be thrown under the bus." ((in 9 reviews)); "Rampant favoritism on your face nowadays within the group." ((in 5 reviews))

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Zoom Communications

Zoom Communications Sr. Software Engineer reviews

2.7

58% would recommend to a friend

(30 total reviews)

Eric S. Yuan

62% approve of CEO

49% positive business outlook

Ratings by category

3.7

Compensation and benefits

3.2

Diversity & inclusion

2.9

Culture & values

2.9

Work/Life balance

2.7

Career opportunities

2.5

Senior management

Sr. Software Engineer employees have rated Zoom Communications with 2.7 out of 5 stars, based on 30 company reviews on Glassdoor. This indicates that most Sr. Software Engineer professionals have an average working experience there. Zoom Communications is rated 26% below average by Sr. Software Engineer professionals compared to other employers within the Information Technology industry (3.6 stars).

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Reviews by job title

30 reviews

1.0

Feb 7, 2026

If you are america, you are second class

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Good Pay and benefits. They treat you like a dog and if they like you, it can be nice since they will toss you a bone frequently. If you are ok with that and not getting your hands too messy, this place is perfect. Learn simplified chinese, it will help a lot.

Cons

If you are american, they treat you like second class. The companies software engineering force is all of the of the Hangzhou & Hefei offices. They move key individuals from these offices to operate in the United States on strictly chinese speaking teams. These teams are the ones the interface between the china offices & americas. All American National employees are just a front. Its two fold, they chinese employees work a 996 and they need some of these employees with the same work culture in the americas to move things along the way they work. Its a typical eastern work culture. If you are an american you will experience culture shock. Watch "American Factory" if you want to understand the work culture more. You need to move fast in an eastern sense. A western mind wont be able to compete. I place all this in the cons because they show they are an american company when they are not.

Zoom Communications Response

5mo

Thank you for taking the time to share your perspective. It's clear you’ve experienced both the benefits and complexities of working within a globally distributed organization. At a company like Zoom, where teams span geographies and cultures, navigating collaboration styles can present unique challenges. Your feedback highlights the importance of transparent communication and inclusive team structures to support all employees across locations. We appreciate your continued dedication to Zoom, and encourage you to reach out to engagement@zoom.us.

4.0

Jan 19, 2026

High speed high expectation env

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Good compensation, brilliant engineers, high speed.

Cons

Too much dependency on China teams. Senior management.

Zoom Communications Response

5mo

Thanks for sharing your experience. It’s great to hear you’ve found the work environment fast-paced and rewarding, with strong compensation and talented peers. Your perspective on global team dependencies and leadership highlights important factors that can influence efficiency and collaboration.

3.0

Aug 20, 2025

Good to work

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Nice culture and WLB, nice coworkers

Cons

Some times need to cooperate with China because of time diffenrence

Zoom Communications Response

11mo

Thanks for highlighting the positive aspects of your experience, especially the supportive culture, work-life balance, and team environment. Collaborating across time zones can pose challenges, but it also reflects Zoom’s global reach and the value of cross-regional teamwork. Thank you for your continued dedication!

Viewing 1 - 3 of 30 Reviews

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Zoom Communications Sr. Software Engineer reviews

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If you are america, you are second class

High speed high expectation env

Good to work

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