Is Zoom Communications a good company to work for as a Sr. Software Engineer?

Sr. Software Engineer professionals working at Zoom Communications have rated their employer with 2.7 out of 5 stars in 30 Glassdoor reviews. This is a lower than average score with the overall rating of Zoom Communications employees being 3.6 out of 5 stars. Search open Sr. Software Engineer Jobs at Zoom Communications now and start preparing for your job interview by browsing frequently asked Sr. Software Engineer interview questions at Zoom Communications .

Does Zoom Communications pay Sr. Software Engineer employees well?

Sr. Software Engineer professionals rate their compensation and benefits at Zoom Communications with 3.7 out of 5 stars based on 30 anonymously submitted employee reviews. This is 7.8% worse than the company average rating for salary and benefits. Find out more about Sr. Software Engineer salaries at Zoom Communications.

How happy are Sr. Software Engineer professionals working at Zoom Communications?

58% of Sr. Software Engineer employees at Zoom Communications would recommend their employer to a friend. This rating has increased by 5% in the past 12 months. Sr. Software Engineer professionals have also rated Zoom Communications with a 2.9 rating for work-life-balance, 3.2 rating for diversity and inclusion, 2.9 rating for culture and values and 2.7 rating for career opportunities.

What are the top reviewed jobs at Zoom Communications?

Account Executive (297) , Software Engineer (83) , Technical Support Engineer (68) , Sales (55) , Customer Success Manager (36) , Business Development Representative (BDR) (30) , Senior Software Engineer (29) , Account Manager (27) , Devops Engineer (26) , Senior Account Executive (26) , Solutions Engineer (26) , Sales Manager (22) , Online Account Executive (19) , Product Manager (18) , Software Development Engineer (16)

What are the pros of working at Zoom Communications according to real employee reviews?

"Yes the product is great but its the people and the culture that makes all the difference." ((in 284 reviews)); "great benefits and stock options (RSU's)" ((in 200 reviews)); "Most people are great and collaborative." ((in 137 reviews)); "Good work life balance here" ((in 76 reviews)); "Pay is good and competitive; generous with promotions." ((in 74 reviews))

What are the cons of working at Zoom Communications according to real employee reviews?

"Constant layoffs" ((in 55 reviews)); ""Long hours and unpredictability in the beginning when you get used to the culture"" ((in 19 reviews)); ""There is no 401k match"" ((in 19 reviews)); "No career growth No good managers/mentors You will be overworked on avg >10 hr days You will be thrown under the bus." ((in 10 reviews)); "Rampant favoritism on your face nowadays within the group." ((in 5 reviews))

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Zoom Communications

Zoom Communications Sr. Software Engineer reviews

2.7

58% would recommend to a friend

(30 total reviews)

Eric S. Yuan

62% approve of CEO

49% positive business outlook

Ratings by category

3.7

Compensation and benefits

3.2

Diversity & inclusion

2.9

Culture & values

2.9

Work/Life balance

2.7

Career opportunities

2.5

Senior management

Sr. Software Engineer employees have rated Zoom Communications with 2.7 out of 5 stars, based on 30 company reviews on Glassdoor. This indicates that most Sr. Software Engineer professionals have an average working experience there. Zoom Communications is rated 26% below average by Sr. Software Engineer professionals compared to other employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

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Reviews by job title

30 reviews

2.0

May 14, 2025

Not recommended

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

They pay on the higher side.

Cons

Language issues and processes are not well defined.

Zoom Communications Response

Thank you for sharing your experience. It’s good to hear that you’ve found the compensation competitive. We also appreciate your feedback regarding language dynamics and process clarity—ensuring an inclusive and well-structured environment is important, and insights like yours are valuable. Your continued dedication is noticed and appreciated.

4.0

Mar 31, 2025

Generally good

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Good salary, benefit and flexibility

Cons

Micro-management: some managers in Hangzhou really don’t know how to manage their departments

Zoom Communications Response

We’re glad to hear you had a positive experience overall with salary, benefits, and flexibility at Zoom. We also recognize that consistency in management practices is important, and your feedback around management is valuable as we move forward.. Thank you for sharing your perspective.

1.0

Mar 18, 2025

A soul-crushing slog under questionable Chinese oversight

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

- Occasionally functional software, if you’re lucky. - You might learn Mandarin out of necessity. - Remote work means you can mute the chaos.

Cons

- Working for a Chinese-owned company feels like a loyalty test. - Culture reeks of authoritarian control; dissenters vanish from meetings mysteriously. - Career growth? Only if enjoy being a cog in their machine. - Compensation barely covers the therapy needed to cope with this dystopian nightmare.

Zoom Communications Response

We recognize that your experience at Zoom has been deeply frustrating, and we regret to hear that you feel this way about the work environment. If you’d like to discuss further, we encourage you to reach out at engagement@zoom.us. Your voice matters, and we want to understand your experience.

Viewing 4 - 6 of 30 Reviews

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Zoom Communications Sr. Software Engineer reviews

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A soul-crushing slog under questionable Chinese oversight

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