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Zoom Communications

Engaged Employer

Zoom Communications reviews

3.6

61% would recommend to a friend

(2,000 total reviews)
avatar

Eric S. Yuan

76% approve of CEO

51% positive business outlook

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 2,000 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Jul 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Good culture and good company

Cons

no structure not good leadership

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Zoom Communications Response
1y
Thank you for sharing your experience working with us. We’re glad to hear that you enjoy our culture and the company overall. We appreciate the time you took to write a balanced review, and your perspective on areas for improvement is noted. Thank you for your feedback and your ongoing contributions as a Zoomie.
2.0
Jul 23, 2024
Recommend
CEO approval
Business Outlook

Pros

It's a known company and the product works well

Cons

Can't beat Microsoft and marketing efforts aren't there to educate the world that Zoom does more than video meetings.

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Zoom Communications Response
1y
Thank you for sharing your experience working with us. We’re glad to hear that you value our product. We understand your outlooks about competing with larger companies and the need for stronger marketing efforts to highlight Zoom's diverse capabilities. Your advice about taking responsibility for mistakes is noted and appreciated. If you have suggestions on how we can improve, please reach out to us at engagement@zoom.us. Thank you for your feedback and your ongoing contributions working with us.
4.0
Jul 22, 2024

Great Company

Recommend
CEO approval
Business Outlook

Pros

Cares about their employees. "Happy" is the theme of the company. Values their employees and their happiness

Cons

Very meeting heavy, heavy workloads.

avatar
Zoom Communications Response
1y
Thank you for sharing your experience at Zoom! We’re delighted to hear that you felt valued and appreciated our focus on employee happiness. It's wonderful to know "happy" was a theme you experienced during your time here and that you felt genuinely cared for. We appreciate your feedback about the meeting schedules and workloads. Your insights are valuable as we continually strive to improve our processes. Your advice on open communications and transparency is also appreciated. Ensuring all levels of management are aware and engaged remains a priority for us. Thank you again for your contributions to the Zoom team. We wish you all the best in your future endeavors.
Viewing 385 - 387 of 2,000 Reviews

Glassdoor has 2,196 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.