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Zoom Communications

Engaged Employer

Zoom Communications reviews

3.6

61% would recommend to a friend

(2,000 total reviews)
avatar

Eric S. Yuan

76% approve of CEO

51% positive business outlook

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 2,000 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Jun 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Good pay, fully remote for most locations, generally good WLB

Cons

Meetings are often very late (eg 8 PM Central) if you need to collaborate with teams in China. Can be high pressure with tight deadlines at times. Poor performance review process makes it hard to move up.

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Zoom Communications Response
1y
Thank you for sharing your experience at Zoom! We’re delighted to hear that you enjoy being a Zoomie with a good work-life balance. Your feedback highlights our commitment to creating a flexible, supportive, and unified work environment where you can balance life seamlessly. We understand your concerns about late meetings and the pressure from tight deadlines. Your feedback on performance reviews and meeting times is noted, and we appreciate your insights as we continually work to provide a balanced and efficient workplace. If you have any further suggestions, we would love to hear from you. Please feel free to reach out to us at engagement@zoom.us. Thank you again for your dedication and contributions to Zoom. We look forward to your continued success with us.
2.0
Jun 25, 2024

Zoom 2024

Recommend
CEO approval
Business Outlook

Pros

RSUs are generous and platform is impressive

Cons

Very chaotic with little medium term planning causing unnecessary uncertainty. Too slow to make hard decisions

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Zoom Communications Response
1y
Thank you for sharing your experience at Zoom. We acknowledge your outlooks about the work environment. Your feedback is important to us and is noted. If you have any further insights or suggestions, please feel free to reach out to us at engagement@zoom.us. Again, we appreciate the time you took to share your perspective and appreciate your contributions to Zoom.
3.0
Jun 24, 2024

NA

Recommend
CEO approval
Business Outlook

Pros

Product is very good, learning how it works is little to none, pricing is straightforward, values customer’s feedback.

Cons

Leadership, management, poor knowledge base system and slow response on support

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Zoom Communications Response
1y
Thank you for sharing your experience at Zoom. We acknowledge your perspectives and your feedback is important as we seek to improve in these areas, and to know what we're doing well. If you have any further insights or suggestions, please feel free to reach out to us at engagement@zoom.us. Thank you for your dedication and contributions to the Zoom team.
Viewing 403 - 405 of 2,000 Reviews

Glassdoor has 2,196 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.