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Zoom Communications

Engaged Employer

Zoom Communications reviews

3.6

62% would recommend to a friend

(2,000 total reviews)
avatar

Eric S. Yuan

76% approve of CEO

51% positive business outlook

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 2,000 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Jun 18, 2024

Worst worst worst company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

RSUs but the stocks are tanking

Cons

Worst middle management ever. They hired manager who can’t even navigate the their portfolio of products. They are not up-to date with current offerings. They continuously skip 1:1 and say they are working on a “project” that no one ever gets to hear about. Manager is offline 80% of the day. They lie when asked about promotion cycles and the main focus for promotion is on non - revenue driving activities. Manager will threaten you about getting written up or getting fired from time to time. would give negative rating for everything if I could.

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Zoom Communications Response
1y
Thank you for sharing your feedback. We’re glad to hear that you appreciate the RSU offerings. We acknowledge your concerns about management and communication. Your feedback is important to us, and we take these issues seriously as we want the work experience to be positive for all our team members. If you have any further insights or suggestions, we encourage you to reach out to us directly at engagement@zoom.us. Your input is valuable and appreciated. Thank you for your contributions to the Zoom team.
4.0
Jun 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Work efficiency is high. You can always find people to do the work when need help

Cons

Need night call with Chinese or India team some times.

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Zoom Communications Response
1y
Thank you for taking the time to share your experience at Zoom! We're glad to hear that you find our work environment efficient and supportive. We work together to maintain a collaborative atmosphere where team members can rely on each other for assistance, and you're an important part of that. We also appreciate your feedback about the need for night calls with our global teams. We understand the challenges of coordinating across different time zones and are continuously working to find ways to improve this aspect of our operations. If you have any further suggestions or perspectives you'd like to share, please feel free to reach out to us at engagement@zoom.us. Thank you again for your valuable feedback and for being a part of the Zoom team!
4.0
Jun 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Good pay, great benefits, great people

Cons

Essential became a CS agent who sometimes did sales

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Zoom Communications Response
1y
Thank you for sharing your experience at Zoom. We're glad to hear you appreciated the pay, benefits, and the great people you worked with. We value your feedback as it reinforces our commitment to providing a positive and rewarding work environment for all Zoomies. We appreciate you sharing your perspective on the evolution of your sales role. Your feedback on role-related responsibilities is important to us, as we work to ensure all our team members have fulfilling roles. If you have further insights or suggestions, we would love to hear from you. Please feel free to reach out to us at engagement@zoom.us.
Viewing 409 - 411 of 2,000 Reviews

Glassdoor has 2,196 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.