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Zoom Communications

Engaged Employer

Zoom Communications reviews

3.6

62% would recommend to a friend

(2,001 total reviews)
avatar

Eric S. Yuan

77% approve of CEO

52% positive business outlook

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 2,001 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
2.0
May 27, 2024

Average

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay was not bad at the time

Cons

Culture was an issue. Awkward office vibe and the so called caring culture was only at the surface

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Zoom Communications Response
1y
Thank you providing your perspective of your time at Zoom. We wish you the best in your future endeavors.
5.0
May 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Good culture and everyone is helpful and pleasurable to work with

Cons

Competition with other service providers is getting stiff. There are a lot of options for Video Conferencing, VOIP and similar services being offered by competitors

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Zoom Communications Response
1y
Thank you for sharing your experience at Zoom! We’re delighted to hear that you appreciate our culture and find your colleagues helpful and enjoyable to work with. We acknowledge your outlook about the increasing competition in the market. Innovating and improving our services is a priority for us. Thank you for your contributions to the Zoom team. We look forward to your continued success with us.
3.0
May 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Working remote has been good for work life balance

Cons

Internal promotions don't get much pay raise as external hires

avatar
Zoom Communications Response
1y
Thank you for sharing your experience at Zoom! We’re glad to hear that our remote work availability has been beneficial for your work-life balance. We acknowledge your perspective about pay raises for internal promotions. Your feedback is important as we strive to ensure fair and competitive compensation for all team members. If you have any further insights or suggestions, please reach out to us at engagement@zoom.us. Thank you for your contributions to the Zoom team.
Viewing 427 - 429 of 2,001 Reviews

Glassdoor has 2,197 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.