Is Zoom Communications a good company to work for?

Zoom Communications has an overall rating of 3.6 out of 5, based on over 2,197 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at Zoom Communications to a friend and 52% have a positive outlook for the business. The best reviews about Zoom Communications have been left by employees working as Solutions Engineer , Online Account Executive and Developer Advocate .

Does Zoom Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Zoom Communications employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Zoom Communications. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Zoom Communications?

62% of Zoom Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zoom Communications 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Zoom Communications?

Account Executive (297) , Software Engineer (83) , Technical Support Engineer (68) , Sales (55) , Customer Success Manager (36) , Business Development Representative (BDR) (30) , Senior Software Engineer (29) , Account Manager (27) , Devops Engineer (26) , Senior Account Executive (26) , Solutions Engineer (26) , Sales Manager (22) , Online Account Executive (19) , Product Manager (18) , Software Development Engineer (16)

What are the pros of working at Zoom Communications according to real employee reviews?

"Yes the product is great but its the people and the culture that makes all the difference." ((in 284 reviews)); "great benefits and stock options (RSU's)" ((in 192 reviews)); "Most people are great and collaborative." ((in 134 reviews)); "Good work life balance since I started" ((in 85 reviews)); "Pay is good and competitive; generous with promotions." ((in 81 reviews))

What are the cons of working at Zoom Communications according to real employee reviews?

"Constant layoffs" ((in 48 reviews)); "No 401k match but that's it" ((in 19 reviews)); ""Long hours and unpredictability in the beginning when you get used to the culture"" ((in 17 reviews)); "There is no training or guidance whatsoever, only yelling and blame." ((in 9 reviews)); "Rampant favoritism on your face nowadays within the group." ((in 6 reviews))

What are employees saying about Zoom Communications layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zoom Communications layoffs and their outlook for job security at Zoom Communications in 2026.

What are the top reviewed Zoom Communications locations?

San Jose , Denver , Atlanta , Overland Park , New York , San Francisco , Austin , Santa Barbara , Seattle , Chicago , Kansas City , Los Angeles , Raleigh , Boston , Kansas City , Washington , San Diego , Miami , Orlando , Dallas , Houston , California , Alpharetta , Charlotte , Indianapolis , Santa Clara , Santa Cruz , Portland , Newark , Phoenix

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Zoom Communications

Zoom Communications reviews

3.6

62% would recommend to a friend

(2,001 total reviews)

Eric S. Yuan

77% approve of CEO

52% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.6

Work/Life balance

3.5

Diversity & inclusion

3.4

Culture & values

3.2

Career opportunities

2.9

Senior management

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 2,001 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

May 22, 2024

All and all an amazing place to work in my experience. I would work here again.

Technical support engineer ii

Recommend

CEO approval

Business Outlook

Pros

Great comradery amongst support and team members. Excellent stock options. Generous benefits during my time.

Cons

Layoffs. The natural unfortunate issues that occur when working at a large company. I found upward mobility to be very difficult. No real importance on promoting from within. They could definitely improve on inter department collaboration and communication.

Zoom Communications Response

Thank you for sharing your experience at Zoom! We are thrilled to hear you built great relationships with your fellow Zoomies and are glad you were able to enjoy the benefits during your time with us. We appreciate your balanced feedback and have noted your perspective on areas for improvement. Thank you for your contributions to the Zoom team, and we wish you all the best in your future endeavors.

5.0

May 21, 2024

Great environment

Network engineer

Recommend

CEO approval

Business Outlook

Pros

Zoom is a great place to work with cutting edge technology and innovation at front. Everybody is friendly and open to discussions.

Cons

too many changes implemented in products space too fast

Zoom Communications Response

Thank you for sharing your experience at Zoom! We’re glad to hear that you appreciate our innovative environment and the friendly atmosphere. Your positive feedback is greatly valued and highlights the strengths we strive to maintain. We also understand your perspectives about the rapid changes in the product space. Your insights are important to us, and we appreciate you bringing this to our attention. Thank you for your contributions to the Zoom team. We look forward to your continued success with us.

3.0

May 20, 2024

Good people, poor management

Hr operations

Recommend

CEO approval

Business Outlook

Pros

Good people to work with, good pay

Cons

Management is cluttered, disorganized, and making decisions without a care for the people

Zoom Communications Response

Thank you for sharing your experience at Zoom. We’re pleased to hear that you find your colleagues and the pay to be positive aspects of your work experience. We understand that effective management and organized decision-making are important and we appreciate you sharing your perspective. Your feedback is important to us. Thank you for your contributions to the Zoom team. Again, we value your insights and wish you continued success in your role.

Viewing 430 - 432 of 2,001 Reviews

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Jobs at Zoom Communications

Senior Financial Analyst

Senior Product Counsel

Head of Search & AI Visibility

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Zoom Communications

Zoom Communications reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

All and all an amazing place to work in my experience. I would work here again.

Great environment

Good people, poor management

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