employer cover photo
employer logo
employer logo

Zoom Communications

Engaged Employer

Zoom Communications reviews

3.6

61% would recommend to a friend

(1,990 total reviews)
avatar

Eric S. Yuan

76% approve of CEO

49% positive business outlook

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Oct 31, 2025

Great Company

Recommend
CEO approval
Business Outlook

Pros

Amazing people and teams where your ideas are heard. Great WLB

Cons

Can feel at times unorganized and not enough bandwidth

avatar
Zoom Communications Response
8mo
Thanks for your review. It’s great to hear you’re getting exposure to a wide range of work early in your career. The pace and volume can be energizing, even if a bit hectic. Your feedback about organization and manual processes is valuable as we move forward. Wishing you continued success in your role!
4.0
Oct 17, 2025
Recommend
CEO approval
Business Outlook

Pros

- Lotta work to do, can be hectic

Cons

- Highly unorganized, too many manual things

avatar
Zoom Communications Response
8mo
Thanks for your review. It’s great to hear you’re getting exposure to a wide range of work early in your career. The pace and volume can be energizing, even if a bit hectic. Your feedback about organization and manual processes is valuable, and it highlights areas where better systems could make a big impact as Zoom continues to scale.
3.0
Oct 12, 2025

Not bad

Recommend
CEO approval
Business Outlook

Pros

The pay is good, job is remote(until they open an office within 50mi but unlikely).

Cons

WLB can be bad sometimes, especially devops oncall

avatar
Zoom Communications Response
8mo
Thanks for sharing your thoughts. It’s great to hear that remote work and compensation have been positives in your experience. Your note on work-life balance, particularly around DevOps on-call responsibilities, underscores a common challenge in high-availability roles. Feedback like this can help inform more sustainable support models going forward.
Viewing 82 - 84 of 1,990 Reviews

Glassdoor has 2,186 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.