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Zoom Communications

Engaged Employer

Zoom Communications reviews

3.6

61% would recommend to a friend

(1,988 total reviews)
avatar

Eric S. Yuan

75% approve of CEO

49% positive business outlook

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,988 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
2.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, "unlimited" time off.

Cons

Directionless work, no proper structure for career growth.

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Zoom Communications Response
3w
It’s great to hear that you found the compensation competitive and appreciated the flexibility that unlimited time off can provide. We also understand how important clear direction and career development opportunities are to long-term engagement and growth. Thank you for taking the time to share your perspective, and we wish you all the best in your future endeavors.
3.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

-Free Food -Decent benefits -Competitive salary

Cons

-No growth -Constant layoffs -No Diversity

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Zoom Communications Response
3w
Thank you for sharing your experience and for your many years with Zoom. It’s great to hear that you value the competitive compensation, benefits, and workplace amenities. We also understand that career growth, organizational stability, and fostering an inclusive environment are important factors in the overall employee experience. We appreciate you taking the time to share your perspective. If you'd like to discuss your experience further, we encourage you to reach out to engagement@zoom.us.
4.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

engineering driven culture and fast execution

Cons

could be chaotic. Some senior leaders don't know what they are doing

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Zoom Communications Response
1mo
Thank you for sharing your experience. It’s great to hear that you valued the engineering-driven culture and the ability to execute quickly. We understand that can sometimes feel chaotic, particularly during periods of growth and change, and we appreciate you taking the time to share your perspective.
Viewing 10 - 12 of 1,988 Reviews

Glassdoor has 2,184 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.