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Zoom Communications

Engaged Employer

Zoom Communications reviews

3.6

61% would recommend to a friend

(1,988 total reviews)
avatar

Eric S. Yuan

75% approve of CEO

49% positive business outlook

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,988 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible hours, reasonable deadlines. good pay.

Cons

Long hours and not as fast paced.

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Zoom Communications Response
1mo
It’s great to hear that you value the flexible hours, reasonable deadlines, and competitive compensation. We appreciate you taking the time to share your perspective and your continued dedication as a member of the Zoom team.
3.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

great product great teams great compensation and stock benefits

Cons

billion dollar org behaving like a startup. Upper management is horrible, everyones waiting for the sho to drop

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Zoom Communications Response
1mo
Thank you for sharing your experience and for your many years with Zoom. It’s great to hear that you valued the product, the teams you worked with, and the compensation and stock benefits during your time with the company. Your feedback highlights the importance of stability as companies continue to grow and evolve, and we appreciate you taking the time to provide your perspective and recommendations.
4.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Agile, fun, great products, friendly colleagues, nice company culture

Cons

Disorganised, lacks process & structure, not mature

avatar
Zoom Communications Response
1mo
Thank you for sharing your experience. It’s great to hear that you’ve enjoyed the culture, products, and collaborative environment at Zoom. Having friendly colleagues and an agile, fast-moving atmosphere can make for a rewarding experience. We also appreciate your feedback around structure and processes. Thank you for taking the time to share your thoughts.
Viewing 13 - 15 of 1,988 Reviews

Glassdoor has 2,184 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.