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Zoom Communications

Engaged Employer

Zoom Communications reviews

3.6

61% would recommend to a friend

(1,995 total reviews)
avatar

Eric S. Yuan

75% approve of CEO

50% positive business outlook

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Mar 19, 2025
Recommend
CEO approval
Business Outlook

Pros

my team is super duper great

Cons

nothing, it's really great, seriously

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Zoom Communications Response
1y
We’re thrilled to hear that you’re having such a positive experience at Zoom and that you think so highly of your team! It’s great to know that everything is going well for you. We appreciate your enthusiasm and contributions!
4.0
Mar 19, 2025

Life at Zoom

Recommend
CEO approval
Business Outlook

Pros

Staff is pretty friendly and tooling is always improving

Cons

Communication between teams is difficult and there are often bottle neck processes

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Zoom Communications Response
1y
We’re glad to hear that you appreciate the team's friendliness and Zoom's ongoing improvements in our tools. We understand your outlook on cross-team communication and the difficulties in some processes. Your feedback is valuable as we move forward. Thank you for your ongoing contributions. If you have additional suggestions, feel free to reach out to us at engagement@zoom.us.
1.0
Mar 18, 2025
Recommend
CEO approval
Business Outlook

Pros

- Occasionally functional software, if you’re lucky. - You might learn Mandarin out of necessity. - Remote work means you can mute the chaos.

Cons

- Working for a Chinese-owned company feels like a loyalty test. - Culture reeks of authoritarian control; dissenters vanish from meetings mysteriously. - Career growth? Only if enjoy being a cog in their machine. - Compensation barely covers the therapy needed to cope with this dystopian nightmare.

avatar
Zoom Communications Response
1y
We recognize that your experience at Zoom has been deeply frustrating, and we regret to hear that you feel this way about the work environment. If you’d like to discuss further, we encourage you to reach out at engagement@zoom.us. Your voice matters, and we want to understand your experience.
Viewing 184 - 186 of 1,995 Reviews

Glassdoor has 2,191 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.