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      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      3.6

      61% would recommend to a friend

      (1,995 total reviews)
      avatar

      Eric S. Yuan

      75% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      2K reviews
      3.0
      Mar 17, 2025

      Not what it used to be

      Product designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, hours, and still some benefits left

      Cons

      Culture went way down in the last two years. Incompetent managers and toxic management practices are on the rise. People being laid off and pushed out silently in all departments. Way too many leaders pushing ego-based choices (which flip-flop continually) making any semblance of a process very hard for all stakeholders. Uncontrolled design debt makes future good design choices impossible.

      avatar
      Zoom Communications Response
      1y
      We’re glad to hear that you appreciated the pay, hours, and benefits during your time at Zoom. We understand your outlook on cultural shifts, leadership challenges, and the impact of decision-making on long-term processes. Your feedback about prioritizing people and maintaining the foundation that made Zoom successful is valuable as we move forward. Thank you for your contributions over the years. We wish you all the best in your future endeavors. If you’d like to share more, feel free to reach out to us at engagement@zoom.us.
      5.0
      Mar 16, 2025

      One of the greatest companies out there!

      Acount executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      The price of working at Zoom were the culture and the support that you have in the whole organization. One of genuinely the most collaborative environments have ever been in.

      Cons

      With being there during the pandemic, it was a high growth season. All of that contributed to a lot of innovation and at times wires getting crossed.

      avatar
      Zoom Communications Response
      1y
      We’re thrilled to hear that you had such a positive experience at Zoom, especially valuing the culture, support, and collaboration across the organization. We understand that the rapid growth during the pandemic brought both innovation and occasional challenges. Your feedback is appreciated. Thank you for your contributions during your time with us. We wish you all the best in your future endeavors!
      2.0
      Mar 15, 2025

      Worse

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I can't see it now tbh

      Cons

      - speed with a lot of security barriers - poor management & cooperation, CEO asks you to escalate while no one does that - poor product mindset - incompetent, aged engineers

      Viewing 187 - 189 of 1,995 Reviews
      Related searches: Zoom Communications jobs | Zoom Communications salaries | Zoom Communications benefits | Zoom Communications interviews | Zoom Communications conversations
      ReviewsZoom Communications reviews

      Glassdoor has 2,191 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.