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      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      3.6

      61% would recommend to a friend

      (1,995 total reviews)
      avatar

      Eric S. Yuan

      75% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      2K reviews
      4.0
      Mar 9, 2025

      Lack of OKRs, used to be great

      Operations and enablement manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, cool product, challenging, busy, great learning experience, not a long term goal.

      Cons

      Too many meetings, lack of OKRs and transparency, CEO wants to "conquer the market" (lol), stripping away benefits, unstable climate qith lay offs almost every month, reduced salary.

      avatar
      Zoom Communications Response
      1y
      We’re glad to hear that you valued the remote work flexibility, product, and learning opportunities at Zoom. We understand your feedback about the lack of clear OKRs, transparency, frequent meetings, and the impact of ongoing layoffs and benefit reductions. Thank you for your contributions during your time with us. We wish you all the best in your future endeavors.
      3.0
      Mar 7, 2025

      Work is okay. Difficult for WLB if you’re in US

      Lead engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Exposure to large scale distributed systems and architecture. Work itself is decent in nature

      Cons

      - very likely you are in a meeting with China engineers multiple times a week. It’s a terrible set up for US based employees - you may be stuck in a very toxic environment with a toxic management

      avatar
      Zoom Communications Response
      1y
      We’re glad to hear that you found value in working with large-scale distributed systems and the nature of the work itself at Zoom. We understand your feedback about work-life balance challenges, especially with frequent meetings across time zones, and the impact of management styles on team culture, and we take it seriously. Thank you for your contributions during your time with us. We wish you the best in your future endeavors. If you’d like to share more, feel free to reach out at engagement@zoom.us.
      3.0
      Mar 6, 2025

      Future is Bleak

      Sales leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      WFH, predictable, innovative, selling a product that really works

      Cons

      The folks heading up Sales don’t know Sales. They come from product and partner first background, slowing sales is a result of them not knowing how to lead. Bad data has been an issue for years, everyone that can fix it keeps quitting, leaderships response is “try harder”.

      avatar
      Zoom Communications Response
      1y
      We’re glad to hear that you appreciate the work-from-home flexibility, innovation, and the strength of Zoom’s product. We understand your outlook on sales leadership, data quality issues, and the challenges they create. Your feedback about investing in better data management is valuable as we move forward. Thank you for your ongoing contributions. If you’d like to share more, feel free to reach out at engagement@zoom.us. We're glad to have you as part of the team!
      Viewing 196 - 198 of 1,995 Reviews
      Related searches: Zoom Communications jobs | Zoom Communications salaries | Zoom Communications benefits | Zoom Communications interviews | Zoom Communications conversations
      ReviewsZoom Communications reviews

      Glassdoor has 2,191 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.