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      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      3.6

      61% would recommend to a friend

      (1,995 total reviews)
      avatar

      Eric S. Yuan

      75% approve of CEO

      50% positive business outlook

      Ratings by category

      4.0

      Compensation and benefits

      3.6

      Work/Life balance

      3.5

      Diversity & inclusion

      3.4

      Culture & values

      3.2

      Career opportunities

      2.9

      Senior management

      Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      Mar 12, 2025

      Former Empoyee

      System manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great reputation, depending on team there are amazing people to work with.

      Cons

      Volatility, c level transparency, constant offshoring of jobs and layoffs, constant reduction in benefits, change in RSU's to performance based RSU's, bonus to target bonus, 401K is 1%, benefits changes a nightmare.

      avatar
      Zoom Communications Response
      1y
      We’re glad to hear that you valued Zoom’s reputation and had the opportunity to work with great colleagues during your time with us. We understand your feedback about transparency, offshoring, and the changes to benefits, RSUs, and compensation structures. Your feedback is important to understand what employees value most. Thank you for your contributions during your time with us. We wish you all the best in your future endeavors. If you’d like to share more, feel free to reach out at engagement@zoom.us.
      4.0
      Mar 12, 2025

      Great company and CEO, limited movement

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great perks: Remote, free books, medical, dental, VISION, cell phone reimbursement. Limited travel (unless upmarket or in channel), free coworking membership nationwide

      Cons

      Very lean company. Minimal U.S. offices. Remote work can feel disconnected because there isn’t much effort or priority to include remote teams in company events due to limited/no travel budget. Movement to advance is VERY limited because of constant reorganizing and team shuffling (occurs 1-3 times per year).

      avatar
      Zoom Communications Response
      1y
      We’re glad you appreciate Zoom's perks, including remote work flexibility, benefits, and nationwide coworking access. We understand your perspectives on the challenges of remote team engagement and the impact of frequent reorganization on career advancement. Your feedback is valuable as we move forward. Thank you for your ongoing contributions. If you have any additional insights, feel free to reach out at engagement@zoom.us.
      4.0
      Mar 11, 2025

      Good

      Engineering
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Good Good Good Good

      Cons

      Nothing Nothing Nothing Nothing Nothing

      avatar
      Zoom Communications Response
      1y
      We’re happy to hear that you had a positive experience at Zoom! It’s great to know you have no cons to mention, and we appreciate your time with us.
      Viewing 193 - 195 of 1,995 Reviews
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      ReviewsZoom Communications reviews

      Glassdoor has 2,191 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.