Is Zoom Communications a good company to work for?

Zoom Communications has an overall rating of 3.6 out of 5, based on over 2,194 reviews left anonymously by employees. This rating has been stable over the past 12 months. 61% of employees would recommend working at Zoom Communications to a friend and 50% have a positive outlook for the business. The best reviews about Zoom Communications have been left by employees working as Solutions Engineer , Online Account Executive and Developer Advocate .

Does Zoom Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Zoom Communications employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Zoom Communications. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Zoom Communications?

61% of Zoom Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zoom Communications 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Zoom Communications?

Account Executive (296) , Software Engineer (82) , Technical Support Engineer (68) , Sales (55) , Customer Success Manager (36) , Business Development Representative (BDR) (30) , Senior Software Engineer (29) , Account Manager (27) , Devops Engineer (26) , Senior Account Executive (26) , Solutions Engineer (26) , Sales Manager (22) , Online Account Executive (19) , Product Manager (18) , Software Development Engineer (16)

What are the pros of working at Zoom Communications according to real employee reviews?

"Yes the product is great but its the people and the culture that makes all the difference." ((in 285 reviews)); "great benefits and stock options (RSU's)" ((in 187 reviews)); "Most people are great and collaborative." ((in 143 reviews)); "Good work life balance here" ((in 83 reviews)); "Pay is good and competitive; generous with promotions." ((in 80 reviews))

What are the cons of working at Zoom Communications according to real employee reviews?

"Frequent layoffs created an environment of extreme frustration among the employees." ((in 50 reviews)); "there is no 401k match" ((in 21 reviews)); ""Long hours and unpredictability in the beginning when you get used to the culture"" ((in 17 reviews)); "No career growth No good managers/mentors You will be overworked on avg >10 hr days You will be thrown under the bus." ((in 11 reviews)); "Managers have favoritism." ((in 7 reviews))

What are employees saying about Zoom Communications layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zoom Communications layoffs and their outlook for job security at Zoom Communications in 2026.

What are the top reviewed Zoom Communications locations?

San Jose , Denver , Atlanta , Overland Park , New York , San Francisco , Austin , Santa Barbara , Seattle , Chicago , Kansas City , Los Angeles , Raleigh , Boston , Kansas City , Washington , San Diego , Miami , Orlando , Dallas , Houston , California , Alpharetta , Charlotte , Indianapolis , Santa Clara , Santa Cruz , Portland , Newark , Phoenix

Zoom Communications reviews

3.6

61% would recommend to a friend

(1,998 total reviews)

Eric S. Yuan

75% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,998 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,998 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews

4.0

Feb 22, 2025

Good People Culture and Salary.

Software engineer

Recommend

CEO approval

Business Outlook

Pros

1. Good Culture 2. Salary 3. Reimbursements & ESOPS

Cons

1. Project work is bad 2. Developers from China make it difficult to have conversation. 3. Difficult to convice senior management

Zoom Communications Response

1y

We’re glad to hear that you appreciated the culture, salary, reimbursements, and ESOPs during your time at Zoom. We understand your outlook on project work, communication challenges, and difficulty in engaging with senior management. Your feedback is valuable as we move forward. Thank you for your contributions during your time with us. We wish you all the best in your future endeavors.

3.0

Feb 21, 2025

Good company to work

Specialist

Recommend

CEO approval

Business Outlook

Pros

Flexible work timing. Option to work from home.

Cons

They have Very frequent layoffs.

Zoom Communications Response

1y

We’re glad to hear that you appreciate the flexible work timing and remote work options at Zoom. We understand your perspective about the frequency of hiring changes. If you have any additional insights or further feedback, please reach out to us at engagement@zoom.us. Thank you for your ongoing contributions.

3.0

Feb 20, 2025

Good people, poor leaderships

Sales

Recommend

CEO approval

Business Outlook

Pros

There are nice ICs and line managers, comps are ok and still relatively remote friendly compared to other companies

Cons

Senior leadership team is not in touched with their employees. The culture is changing and layoffs or silent layoffs happening on an annual or bi-annual basis leading to job insecurity.

Zoom Communications Response

1y

We’re glad to hear that you appreciated working with great colleagues, found compensation fair, and valued the flexibility of remote work at Zoom. We understand your outlook on leadership disconnect, cultural shifts, and job security due to ongoing reorganization. If you’d like to share more, feel free to reach out at engagement@zoom.us. Thank you for your contributions during your time with us. We wish you all the best in your future endeavors.

Viewing 217 - 219 of 1,998 Reviews

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