Is Zoom Communications a good company to work for?

Zoom Communications has an overall rating of 3.6 out of 5, based on over 2,194 reviews left anonymously by employees. This rating has been stable over the past 12 months. 61% of employees would recommend working at Zoom Communications to a friend and 50% have a positive outlook for the business. The best reviews about Zoom Communications have been left by employees working as Solutions Engineer , Online Account Executive and Developer Advocate .

Does Zoom Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Zoom Communications employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Zoom Communications. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Zoom Communications?

61% of Zoom Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zoom Communications 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Zoom Communications?

Account Executive (296) , Software Engineer (82) , Technical Support Engineer (68) , Sales (55) , Customer Success Manager (36) , Business Development Representative (BDR) (30) , Senior Software Engineer (29) , Account Manager (27) , Devops Engineer (26) , Senior Account Executive (26) , Solutions Engineer (26) , Sales Manager (22) , Online Account Executive (19) , Product Manager (18) , Software Development Engineer (16)

What are the pros of working at Zoom Communications according to real employee reviews?

"Yes the product is great but its the people and the culture that makes all the difference." ((in 285 reviews)); "great benefits and stock options (RSU's)" ((in 187 reviews)); "Most people are great and collaborative." ((in 143 reviews)); "Good work life balance here" ((in 83 reviews)); "Pay is good and competitive; generous with promotions." ((in 80 reviews))

What are the cons of working at Zoom Communications according to real employee reviews?

"Frequent layoffs created an environment of extreme frustration among the employees." ((in 50 reviews)); "there is no 401k match" ((in 21 reviews)); ""Long hours and unpredictability in the beginning when you get used to the culture"" ((in 17 reviews)); "No career growth No good managers/mentors You will be overworked on avg >10 hr days You will be thrown under the bus." ((in 11 reviews)); "Managers have favoritism." ((in 7 reviews))

What are employees saying about Zoom Communications layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zoom Communications layoffs and their outlook for job security at Zoom Communications in 2026.

What are the top reviewed Zoom Communications locations?

San Jose , Denver , Atlanta , Overland Park , New York , San Francisco , Austin , Santa Barbara , Seattle , Chicago , Kansas City , Los Angeles , Raleigh , Boston , Kansas City , Washington , San Diego , Miami , Orlando , Dallas , Houston , California , Alpharetta , Charlotte , Indianapolis , Santa Clara , Santa Cruz , Portland , Newark , Phoenix

Zoom Communications reviews

3.6

61% would recommend to a friend

(1,998 total reviews)

Eric S. Yuan

75% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,998 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,998 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews

3.0

Feb 20, 2025

Used to be great place to work

Event manager

Recommend

CEO approval

Business Outlook

Pros

Fully Remote Stock Options Bonus Great work/life balance

Cons

Many Changes in management No real sense of leadership with the revolving door of folks coming in and quickly out

Zoom Communications Response

1y

We’re glad to hear that you appreciate the fully remote work, stock options, bonuses, and work-life balance at Zoom. We understand your concerns about frequent management changes. Your feedback about ensuring leadership understands the roles of customer-facing employees before making staffing decisions is valuable. Thank you for your ongoing contributions. If you’d like to share more, feel free to reach out at engagement@zoom.us.

4.0

Feb 19, 2025

Great place to learn and adapt to change

Senior manager

Recommend

CEO approval

Business Outlook

Pros

- Good Pay. - Solid Product/Platform. - Most colleagues are very helpful and encouraging. - Remote working in most Asia locations.

Cons

- Limited Recognition for your work and achievements. - Frequent organisational strategy and structure changes (almost every quarter).

Zoom Communications Response

1y

We’re glad to hear that you appreciate the pay, solid product, supportive colleagues, and remote work flexibility in many Asia locations. We understand your perspectives about limited recognition and frequent structural changes. Your advice about leadership engaging more with mid-level managers and frontline employees is valuable. Thank you for your ongoing contributions.

5.0

Feb 19, 2025

salary

Test engineer

Recommend

CEO approval

Business Outlook

Pros

High ggood culture in team

Cons

none all things are good

Zoom Communications Response

1y

We’re glad to hear that you appreciate the team culture and have had a positive experience at Zoom. It’s great to know you have no cons to mention. Thank you for your ongoing contributions!

Viewing 220 - 222 of 1,998 Reviews

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Jobs at Zoom Communications

Account Executive - Workvivo

Mid-Market Account Executive

Head of Customer Success Transformation