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      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      3.6

      61% would recommend to a friend

      (1,998 total reviews)
      avatar

      Eric S. Yuan

      75% approve of CEO

      50% positive business outlook

      Ratings by category

      4.0

      Compensation and benefits

      3.6

      Work/Life balance

      3.5

      Diversity & inclusion

      3.4

      Culture & values

      3.2

      Career opportunities

      2.9

      Senior management

      Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,998 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Feb 5, 2025

      Great opportunity

      Data analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote Good environment Work life balance

      Cons

      No cons as of now

      avatar
      Zoom Communications Response
      1y
      We’re glad to hear that you appreciate the remote work flexibility, positive environment, and work-life balance at Zoom. It’s great to know you have no cons to mention at this time, and we thank you for your ongoing contributions.
      1.0
      Feb 5, 2025

      What was one of the best SaaS companies to work for, now is one of the worst in the industry

      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work options & RSU is the only thing that comes to mind.

      Cons

      At Zoom, the work environment is marred by significant organizational challenges, including a lack of clear structure, changes in the organization that make the work more difficult, constant layoffs, minimal career advancement opportunities, and poor work-life balance. Support leadership is incompetent, creating a dysfunctional workplace where team collaboration is minimal, forcing employees to independently navigate their roles without proper guidance or support. As of lately the micromanagement has been getting worse too.

      avatar
      Zoom Communications Response
      1y
      It's unfortunate that you feel frustrated with your experience at Zoom. While we’re glad that remote work options and RSUs have been positives for you, we understand how the perceived issues with structure, career advancement, leadership, and work-life balance have impacted your experience. If you'd like to share more, we encourage you to reach out to us at engagement@zoom.us. Your perspective is valuable, and we appreciate your contributions to the team.
      4.0
      Feb 4, 2025

      Great company

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good pay with benefits

      Cons

      Lots of pressure to meet goals

      avatar
      Zoom Communications Response
      1y
      It's great to hear that you appreciate the pay and benefits at Zoom. We understand that the pressure to meet goals can be challenging. Your feedback is important as we move forward. Thank you for your ongoing contributions and for being a Zoomie! If you have any additional insights, feel free to reach out to us at engagement@zoom.us.
      Viewing 232 - 234 of 1,998 Reviews
      Related searches: Zoom Communications jobs | Zoom Communications salaries | Zoom Communications benefits | Zoom Communications interviews | Zoom Communications conversations
      ReviewsZoom Communications reviews

      Glassdoor has 2,194 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.