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Zoom Communications

Engaged Employer

Zoom Communications reviews

3.6

61% would recommend to a friend

(1,999 total reviews)
avatar

Eric S. Yuan

75% approve of CEO

50% positive business outlook

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,999 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Oct 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Team is really and colleagues are very helpful. Work life balance is good

Cons

Not much opportunities for internal promotion

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Zoom Communications Response
1y
Thank you for sharing your experience at Zoom. We’re glad to hear that you value the supportive team, helpful colleagues, and positive work-life balance. We understand your perspectives about the limited opportunities for internal promotion. Your feedback is important as we work to create more pathways for career growth within the organization. Thank you for your ongoing contributions to the team. If you have any further thoughts or suggestions, feel free to reach out to us at engagement@zoom.us.
5.0
Oct 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Zoom is still a wonderful culture

Cons

It has gotten harder to make money

avatar
Zoom Communications Response
1y
Thank you for sharing your experience at Zoom. We’re glad to hear that you continue to appreciate the company culture. We understand your concern about the challenges around earning potential. Your feedback is valuable as we work to support our team members in achieving their goals. Thank you for your ongoing contributions to the team.
1.0
Oct 19, 2024

Overall Experience

Recommend
CEO approval
Business Outlook

Pros

Zoom gives flexibility and that helps with balance and free snacks, etc. Learned something about the industry.

Cons

Big turnover, vibe like a college campus, layoffs when stock prices went down, people in charge without the experience needed for those positions, okay for initial experience, not a career path.

avatar
Zoom Communications Response
1y
Thank you for sharing your experience at Zoom. We understand your outlook about turnover, the work environment, layoffs tied to stock prices, and leadership experience. Your feedback is important as we strive to improve stability, leadership development, and long-term career opportunities for our employees. That said, we are glad to hear that you appreciated the flexibility, work-life balance, and the opportunity to learn about the industry. Thank you for your contributions during your time with us. We wish you all the best in your future endeavors. If you'd like to share more, please reach out at engagement@zoom.us.
Viewing 295 - 297 of 1,999 Reviews

Glassdoor has 2,195 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.