ZoomCare reviews

2.8

34% would recommend to a friend

(381 total reviews)
avatar

Jeff Fee

37% approve of CEO

24% positive business outlook

ZoomCare has an employee rating of 2.8 out of 5 stars, based on 381 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ZoomCare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

381 reviews
1.0
Apr 21, 2017

Sinking ship

Recommend
CEO approval
Business Outlook

Pros

Wanna seem hip? Like Apple computers? This is the place for you

Cons

Waves of layoffs, terrible decisions all over management, creepy culture

1.0
Mar 19, 2017

Terrible

Recommend
CEO approval
Business Outlook

Pros

None. Nothing good to say. You will be discounted. Just look at the turnover.

Cons

Everything is bad. The two founders need to be replaced. Where is the Board and endeavor.

2.0
Mar 8, 2017

I Would Not Recommend Working at Zoom+Care.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Associate role provides lab, phlebotomy, and overall patient care experience that is good for someone looking to move up in healthcare (outside of Zoom+Care) or apply to a medical program. The Provider role pays well compared to the other healthcare systems in the area. My co-workers in the clinics are wonderful and we all work well together.

Cons

No leadership - management is unsupportive, unavailable, and lacks the ability to lead and empower a team. Unrealistic and unsafe expectations for patient care, including seeing all chief complaints within a 15 minute window (this include female pelvic exams and mental health visits) in order to boost profits and patient counts. No solidified or reliable bonus structure. Constant turnover. No support for post-clinic patient care, which now includes the removal of the company phone number for patient use. Patients are now directed to chat or visit clinics to complain/resolve issues with no regard for a complete patient experience. The home-grown technology used within the clinic systems that the company is proud of seems to fall apart daily and disrupts patient care - all the while claiming to be a Technology company first, Healthcare company second. Healthcare should never be put second, patient care should always be the #1 priority.

Viewing 298 - 300 of 381 Reviews

Glassdoor has 392 ZoomCare reviews submitted anonymously by ZoomCare employees. Read employee reviews and ratings on Glassdoor to decide if ZoomCare is right for you.