ZoomCare reviews

2.8

34% would recommend to a friend

(381 total reviews)
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Jeff Fee

37% approve of CEO

24% positive business outlook

ZoomCare has an employee rating of 2.8 out of 5 stars, based on 381 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ZoomCare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

381 reviews
4.0
Sep 11, 2019
Recommend
CEO approval
Business Outlook

Pros

I've been with ZOOM+Care for 1.5 years. I've witnessed a lot of change here - most of it for the better. There are a lot of reviews that are here from the past; the negative ones are legitimate. But in the last year there have been huge shifts: new ownership, new CEO, and new attitudes. There are so many people who truly believe in the mission of creating better ways to get care, and to make it more accessible and affordable at the same time - and those people now have more autonomy to make good decisions and act in our customers' best interests. I think we're moving in the right direction now. I'm withholding a 5-star review because even though things have gotten a lot better, there's still more to do. This is not a time to rest and congratulate ourselves; there is still more improving to do. Let's keep pushing forward and we'll all earn that fifth star.

Cons

I think the company needs to do more for their Clinic and Help Desk employees. I hear a lot of legitimate complaints from those teams.

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ZoomCare Response
6y
Thank you! We are innovating, changing and moving in the right direction for our customers. Getting that fifth star is worth the work and Zoomers are up for the challenge. We appreciate your care for fellow Zoomers by letting us know that we need to pay attention to these teams, thank you for looking out for others. Keep helping us change and innovate so we can stay competitive, your help in making this happen is critical! Please send any additional feedback to myfuture@zoomcare.com.
5.0
Aug 28, 2019
Recommend
CEO approval
Business Outlook

Pros

Flexibility Innovative Engaged leadership Dynamic Trying to change the way healthcare is delivered (this is very important to me) A company that is concerned about the well-being of healthcare providers

Cons

Some growing pains, there are a lot of changes

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ZoomCare Response
6y
Great news! So glad to hear we are aligning with your passion around healthcare. We are trying to change the way healthcare is delivered and we are grateful to have you on this innovative journey with us. Let us know if you ever have any feedback to share by sending an email to myfuture@zoomcare.com.
4.0
Aug 27, 2019

Great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good working environment and good pay

Cons

The work timings are a little late

Viewing 232 - 234 of 381 Reviews

Glassdoor has 392 ZoomCare reviews submitted anonymously by ZoomCare employees. Read employee reviews and ratings on Glassdoor to decide if ZoomCare is right for you.