Patients are seen as commodities to have as much money sucked out as possible. $25 for all refills, $25 for any following up questions about care that falls outside of a short window. Provides are punished if they allow patients to fill their medications at outside pharmacies that bill insurance or use outside radiology services that use real equipment and have good radiology reads. Providers are also punished if they don’t internally refer to “Internal Medicine” that is not staffed by an internist for any issue that needs actually needs an outside specialist. If there is a way to squeeze more money they will try it. They absolutely do not care about actual patient or employee welfare.
The EMR is a dangerous zoom built sham. There is no centralized medication list, no drug drug interaction checker, no access to outside medical information. The safety of your medical license is in your own overworked hands. When you bring up safety concerns your are mocked and belittled.
This lack of care will slowly erode your morale, and then they will label you as a problem. They will try to make you feel like your unhappiness has nothing to do with their behavior. They will try to make you feel like they are your only option. They will make you feel like it is your own weakness that you are sinking when they refuse to offer any support.
They will lie and tell you that they value transparency, but they will offer none and punish employees that share.
One of the medical directors is having an open affair with one of the providers and gets special treatment. HR doesn't seem to mind.
Everyone around you will ALWAYS be looking for another job. Anyone who actually cares about health care will quickly realize that zoom is a crumbling pile of smoke and mirrors build upon the tender and volatile ego of one man. Anyone who actually cares about the health and safety of patients will try to leave. They will try to make you feel trapped, and make you feel crazy for wanting to leave. In the midst of FBI investigations, lawsuits and public release of records detailing corporate tantrums, the CEO will continue to wax on about zoom being the victim because they are trying to revolutionize healthcare.
This place is truly the McDonalds of medicine, just with a more hip facade. Don't believe and stay away.
Run. Don't walk.
