No 401K matching, no paid holidays, and NO RAISES! A bonus plan that is ridiculously touted as a way to increase your income but if you do the math it actually results in less money overall (since they took away raises and put this in its place).
It's very easy to burn out given that many providers see >25 patients per day, despite the fact that most are not comfortable doing so and believe it compromises patient safety and proper medical decision making. It appears that all ZoomCare cares about is making money.
Constant changes to your signed contract. ZoomCare is allowed to make changes to your contract any time the mood strikes them but we are not allowed to, including not being allowed to quit without giving 120 days notice, which is ridiculous.
Management is not supportive. Instead of actually listening to employees and working with them to find workable solutions to many of the company's problems, managers believe time is better spent posting passive-agrresive reviews on GlassDoor that make the company sound great and stress that if you have a negative attitude, you should just leave which is very unprofessional.
Management has NO medical background/experience and is solely focused on profit margins.
Providers are forced to ask anonymous, nom-medical employees for breaks when they're running behind, need to use the bathroom, run into their lunches with patients, etc. and often these interactions are condescending, aggressive and lead to further provider burnout, negativity and distrust in the company.
Management picks and chooses who remains safe during inclement weather. Clinicians are forces to stay in clinics with NO patients scheduled but non-clinical employees are allowed to go home early because driving conditions are poor.
Zoom uses terms like "Sarah" and "Emma" to refer to patients and employees, respectively. This, in addition to other zoomisms is ridiculous and quite frankly, a little cultish.
