Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,245 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 72% of employees would recommend working at ZoomInfo to a friend and 64% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

72% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (216) , Account Executive (167) , Account Manager (124) , Software Engineer (54) , Customer Success Manager (47) , Sales Development Representative (44) , Senior Software Engineer (41) , Research Analyst (32) , Product Manager (26) , Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (18) , Marketing (17)

What are the pros of working at ZoomInfo according to real employee reviews?

"people are great and fun to work with cutting" ((in 224 reviews)); "Culture is great and they promote from within." ((in 174 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 115 reviews)); "Good pay and my life changed a lot after joining here." ((in 101 reviews)); "ZoomInfo also offers unlimited PTO and great benefits along with an attainable quota." ((in 91 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 70 reviews)); "Constant layoffs that they hide from the media and somehow it works" ((in 38 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 11 reviews)); "Management will not make you feel good about taking time off and there are multiple blackout dates throughout the year." ((in 11 reviews)); "favoritism at its finest, different quotas for different people based on politics." ((in 10 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Atlanta , Seattle , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

ZoomInfo reviews

3.8

72% would recommend to a friend

(2,197 total reviews)

Henry Schuck

77% approve of CEO

64% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

3.0

Jun 26, 2025

Love the People - But Change Fatigue is real

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people are top tier, dedicated, smart and adaptable.

Cons

Leadership has no problem innovating and due to that there have been waves of layoffs & restructures. This has caused teams to have to constantly adapt to role changes & additions of work.

2.0

Jun 25, 2025

No Job security

Quality assurance

Recommend

CEO approval

Business Outlook

Pros

Work culture and flexible timing and hybrid

Cons

No Job security and no hikes or promotions

5.0

Jun 25, 2025

Best company I've worked at...

Account manager

Recommend

CEO approval

Business Outlook

Pros

* The best sales engine I've witnessed * A phenomenal product with clear ROI for customers * The best CEO I've ever worked for; truly someone who leads from out front * High performance culture; no slackers * People throughout the org an encouraged to innovate

Cons

* Some very ambitious people and the attendant jockeying that comes with that * Many managers lack a servant leadership mindset * Emphasis on hitting numbers every single month leads to prioritizing short-term wins over long-term gains

ZoomInfo Response

1y

Thanks for the thoughtful review. We're happy to hear the sales engine, product, and leadership have stood out during your time here—that's exactly the kind of high-performance, fast-paced environment we aim to build. It's great to know you felt encouraged to innovate and make an impact too. We also really appreciate your honest feedback. Striking the right balance between ambition and long-term growth is something we’re always working on. And we agree—true servant leadership is about action, not just talk. That's feedback that can help shape our leadership development programs. Thanks again for the insights and suggestions. Feedback like this helps us grow and keep getting better. --Julie C, VP of Account Management

Viewing 301 - 303 of 2,197 Reviews

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Jobs at ZoomInfo

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Sales Development Representative - Mid Market Customer

Senior Manager, Product Management

Sales Development Representative – Enterprise

Customer Solutions Analyst II

ZoomInfo

ZoomInfo reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Love the People - But Change Fatigue is real

No Job security

Best company I've worked at...

Top companies for "Compensation and Benefits" near you

Jobs at ZoomInfo