ZoomInfo reviews

Unfortunately, the negatives outweigh the positives: Excessive Layoffs & Instability: Endured 7 rounds of reorgs/layoffs before being impacted. Constant churn eroded trust and morale. Slow, Top-Down Leadership: Decisions are centralized, collaboration is lacking, and innovation lags behind competitors (especially in sales tech). Output quality suffers as a result. Weak Product Design Autonomy: No independent design leadership—org structure stifles creativity and slows iteration. Eroded Culture: Once-strong team culture declined after layoffs removed key cultural influencers, leadership seriously lacking in this dept. Geographic Challenges: Design team is split 38% US / 60% Israel / 2% India (previously more Israel-based), creating collaboration hurdles. Poor Stock Performance: Share price reflects broader struggles with execution and market competition.

C-Suite is stuck in 2020 when ZoomInfo had 0 legitimate competitors, sales targets still reflect that time and are extremely high for today's landscape in this vertical. No quota relief for time off and you are measured month-to-month. OT is basically mandatory to hit quota.