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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      3.8

      72% would recommend to a friend

      (2,203 total reviews)
      avatar

      Henry Schuck

      77% approve of CEO

      64% positive business outlook

      Ratings by demographic groups

      ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      2K reviews
      1.0
      May 15, 2026

      where good sellers & marketers go to d!e

      Sales and marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Trauma bonding with your peers. Made some actual lifelong friends while commiserating over how we were treated while working here. Your colleagues will be your one and only life raft and somehow ZoomInfo continues to land incredibly smart, resilient people with a good sense of humor (unless they are director+).

      Cons

      Senior leadership across organizations has absolutely no vision, emotional intelligence, or basic humanity. Instead of developing a marketing strategy for the second half of the year, leadership sent out a Google form to the entire org that essentially said “we don’t know, what do you think we should do?” This place has zero intellectual safety. They want employees in a constant state of fear so you have no time or energy to think about anything except working harder to keep your job. And thats exactly what you should do if you care about not being exited without warning.

      avatar
      ZoomInfo Response
      1mo
      I truly regret that your ZoomInfo experience felt this way. The recent restructuring in sales and marketing has been tough for many, and those decisions were exceedingly difficult, not made lightly, and by no means a reflection of the talent of the people impacted. We care deeply about fostering strong teams, thoughtful communication, and a respectful workplace. We appreciate your recognition of the talented colleagues you worked alongside and your willingness to share candid feedback. Thank you for everything you have done for ZoomInfo and best of luck in your next chapter. – Dennis Sevilla, ZoomInfo CMO
      1.0
      Jan 6, 2026

      An unfortunate shell of its former self

      Sales development
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Fast paced -Good people -Fantastic Tech Stack w -Surrounded by a lot of talented people

      Cons

      A complete shell of what ZoomInfo once was. During 2021-22 the company was the premier player in the space. The IPO was very exciting and a massive milestone but things quickly changed. A massive disconnect formed between CEO and business development, useless “innovation” and no clear angle for our teams to provide useful meetings for revenue. Senior BD lost focus on revenue and switched to empty KPIs and metrics to fulfill their own numbers. During this, our competitors filled gaps and caught up to us and even passed in many ways. I would highly consider what sort of sales environment you thrive in before looking at this company. -Pay dropped fast below industry standard -Boiler Room Sales -0 work/life balance if you want to get promoted -People are jumping ship faster than ever Very unfortunate, hopefully they can’t turn it around..

      avatar
      ZoomInfo Response
      5mo
      Thank you for taking the time to share such detailed feedback and for the years you invested with ZoomInfo. We are glad you experienced our fast pace, strong colleagues, and powerful tech stack. We also know the last few years have brought change, and we are focused on creating a world-class employee experience. Today we are shipping some of the most innovative products in our history, and our latest results reflect consecutive quarters of growth. – Jennifer Creticos, ZoomInfo Chief of Staff
      2.0
      Dec 3, 2025

      Bad place to work

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people to work with.

      Cons

      Bad leadership and unattainable quotas.

      avatar
      ZoomInfo Response
      6mo
      Thank you for sharing your experience. I am sorry to hear you felt quotas were unattainable. Coming into this year we actually lowered quotas in most segments after closely reviewing capacity, inbound volume, and AE headcount to help put teams in a position to earn and win. While market shifts can affect demand in ways we cannot fully control, we do account for ramp and performance when we set expectations and compensation. As our customer mix and market conditions evolve, we have to adjust our sales capacity and targets so we can serve customers effectively and stay competitive. I appreciate your candid feedback. – Steven Bryerton, ZoomInfo SVP of New Business Sales
      Viewing 316 - 318 of 2,203 Reviews
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      ReviewsZoomInfo reviews

      Glassdoor has 2,251 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.