Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,251 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 72% of employees would recommend working at ZoomInfo to a friend and 64% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

72% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (216) , Account Executive (167) , Account Manager (124) , Software Engineer (55) , Customer Success Manager (47) , Sales Development Representative (44) , Senior Software Engineer (42) , Research Analyst (32) , Product Manager (26) , Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (18) , Marketing (17)

What are the pros of working at ZoomInfo according to real employee reviews?

"people are great and fun to work with cutting" ((in 224 reviews)); "Culture is great and they promote from within." ((in 174 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 109 reviews)); "Good pay and my life changed a lot after joining here." ((in 103 reviews)); "good benefits and perks" ((in 89 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 73 reviews)); "Makes you wonder why so many changes and layoffs/ transitions when your pivot is not producing any result." ((in 41 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 12 reviews)); "Management will not make you feel good about taking time off and there are multiple blackout dates throughout the year." ((in 12 reviews)); "favoritism at its finest, different quotas for different people based on politics." ((in 11 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Atlanta , Seattle , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

ZoomInfo reviews

3.8

72% would recommend to a friend

(2,203 total reviews)

Henry Schuck

77% approve of CEO

64% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

4.0

Mar 30, 2021

Great coworkers, work/life balance minimal

Customer experience

Recommend

CEO approval

Business Outlook

Pros

Great product, fellow employees are great - "In it to win it mentality"

Cons

Unrealistic expectations from management to grow the business without respect for work life balance.

5.0

Feb 20, 2021

Current and very happy employee

Account manager

Recommend

CEO approval

Business Outlook

Pros

I felt the need to write a review after reading some of the 1 and 2 star reviews on here. I have been with ZoomInfo for over 3 years and anyone who has actually had a job and career before ZoomInfo will tell you that hands down, ZoomInfo is one of the best companies to work for. Period. From supportive management, to people who actually care about the product they deliver, to growth opportunities. There is an abundance of training and access to as much knowledge as you want and need to do your job. And every single day, the company takes feedback and works to implement suggestions and fix issues. I just have never been happier at work.

Cons

I really do not have any.

5.0

Feb 15, 2021

ZoomInfo is a great company where you can grow your career and meet wonderful people as you do it

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

ZoomInfo's culture is fast-paced and exciting. They are all about growth and professional/personal development and they provide a lot of opportunities to employees to reach their goals, including management training, technical courses, and internal promotions. I love that the company offers 401K and HSA matching, as well as equity to all employees. I've made so many friends here over the years, and my coworkers are so kind and helpful. The leadership team provides updates on how the company is doing and where it is heading on a quarterly basis, and they set aside time to recognize the top performers.

Cons

Since so much of our culture revolves around continuous growth and striving to be the best in our industry, there have been times where I've seen the assumption that we already are the best just taken at face value by leaders and peers. Sometimes, we need to take a step back, be honest with ourselves, and ask whether a strategy or process is really working or if we need to move in another direction. However, this issue is relatively small compared to everything I love about working at ZoomInfo.

ZoomInfo Response

5y

Thanks for your feedback. We are a company that is all about setting – and exceeding – our goals. We encourage our employees to set ambitious targets for themselves and, as you pointed out, we have supportive, talented teams and engaged leadership to help you reach your goals and celebrate with you when you get there. And if you see a process or strategy that is standing in the way of hitting your target, we hope you will feel empowered to speak up and change it! That's how we will stay ahead of the pack. Speaking of goals, we also want to be sure to support our employees' goals outside of work, which is why we are proud to offer 401(k) matching, equity, and great benefits that include HSA options. Thanks again for taking the time to share your thoughts. If you have anything else to add you can feel free to reach out to the employee experience team or your HR business partner. -Paige, Employee Experience

Viewing 337 - 339 of 2,203 Reviews

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Jobs at ZoomInfo

Sales Development Representative, New Business Mid-Market

Sales Development Representative, New Business Enterprise

Senior Manager, Product Management

Principal Software Engineer

Sales Development Representative – Enterprise

ZoomInfo

ZoomInfo reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great coworkers, work/life balance minimal

Current and very happy employee

ZoomInfo is a great company where you can grow your career and meet wonderful people as you do it

Top companies for "Compensation and Benefits" near you

Jobs at ZoomInfo