Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,281 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 72% of employees would recommend working at ZoomInfo to a friend and 62% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

72% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (221) , Account Executive (168) , Account Manager (125) , Software Engineer (55) , Customer Success Manager (48) , Sales Development Representative (44) , Senior Software Engineer (43) , Research Analyst (32) , Product Manager (26) , Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (19) , Marketing (18)

What are the pros of working at ZoomInfo according to real employee reviews?

"Great people and very passionate" ((in 231 reviews)); "Culture is great and they promote from within." ((in 174 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 119 reviews)); "Good pay and my life changed a lot after joining here." ((in 100 reviews)); "good benefits and perks" ((in 92 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 72 reviews)); "Constant layoffs that they hide from the media and somehow it works" ((in 41 reviews)); "Politics and favoritism are heavily practiced." ((in 13 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 11 reviews)); "The lack of diversity makes "business decisions" feel weird" ((in 4 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Seattle , Atlanta , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

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ZoomInfo

ZoomInfo reviews

3.8

72% would recommend to a friend

(472 total reviews)

Henry Schuck

76% approve of CEO

62% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Compensation and benefits

3.8

Career opportunities

3.7

Culture & values

3.7

Work/Life balance

3.6

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

472 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Jan 5, 2022

Masterclass CEO and Uncapped Commissions

Sales

Recommend

CEO approval

Business Outlook

Pros

Being in sales, all you can ask for is to sell an industry-leading product with uncapped commissions. To work for a CEO who legitimately cares about all of his employees and is willing to send an email, hop on a call, host monthly product/sales training in addition to all of his duties of being a CEO of a publicly-traded company is truly admirable. You can tell his goal is to help his employees accomplish their goals.

Cons

2 years ago, we had limited PTO, but now we have unlimited PTO. If you are looking to further your career or jump start your career, I would highly recommend ZoomInfo.

5.0

Dec 30, 2021

Great Place to Build a Career

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I've had multiple people tell me that they learn more in a year at ZoomInfo than going and getting an MBA... Big benefit is that ZoomInfo moves fast and encourages everyone to be part of the solution. Solve problems, get 1% better, define new possibles are all things that are expected of all employees and pushing yourself to learn, as well as being around, and learning from, thoughtful hard-charging people with a common goal are some of the first steps to a successful career in software. Pay, benefits, equity, etc are all solid to great, as well. Very much a meritocracy where high-performers get rewarded with comp and responsibility. Overall, ZI is a great launching point for people (and maybe the most telling thing is that the most successful and smartest people stick around for a long time... so not just a launching point, but a place to be successful long term).

Cons

The high-energy culture isn't necessarily for everyone. It isn't a place where you just show up, punch the clock, hide in a corner, and collect a paycheck. Won't be successful at ZI, if that is what you are looking for.

2.0

Dec 29, 2021

Dishonest sales culture

Account executive

Recommend

CEO approval

Business Outlook

Pros

Great leadflow, fun environment, flexible hours

Cons

Low base comp, commission structure is lacking, and management encourages a dishonest sales culture. Lying is an accepted part of the sales process there.

Viewing 361 - 363 of 472 Reviews

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Jobs at ZoomInfo

Learning & Development Manager III

Customer Solutions Analyst II

Customer Solutions Analyst II

Software Engineer III

Sales Development Representative, New Business Mid-Market