Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,251 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 72% of employees would recommend working at ZoomInfo to a friend and 64% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

72% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (216) , Account Executive (167) , Account Manager (124) , Software Engineer (55) , Customer Success Manager (47) , Sales Development Representative (44) , Senior Software Engineer (42) , Research Analyst (32) , Product Manager (26) , Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (18) , Marketing (17)

What are the pros of working at ZoomInfo according to real employee reviews?

"Great people and very passionate" ((in 226 reviews)); "Culture is great and they promote from within." ((in 169 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 119 reviews)); "Good pay and my life changed a lot after joining here." ((in 94 reviews)); "•Good Benefits Package" ((in 91 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 76 reviews)); "No work/life balance" ((in 75 reviews)); "Makes you wonder why so many changes and layoffs/ transitions when your pivot is not producing any result." ((in 39 reviews)); "Cutthroat, Disingenuous Management, Long Hours, Poor Work Life Balance, Favoritism" ((in 12 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 10 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Atlanta , Seattle , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

ZoomInfo reviews

3.8

72% would recommend to a friend

(2,203 total reviews)

Henry Schuck

77% approve of CEO

64% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

4.0

Apr 10, 2025

SDR

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Great place to start your career

Cons

Challenging and the EMEA region is new

4.0

Apr 9, 2025

Great work environment

Customer onboarding manager

Recommend

CEO approval

Business Outlook

Pros

If you do your job well, which is not a big task in my department, you will not be bothered by anyone. Even below average performers are not bothered here.

Cons

The only con is hybrid model and I would love it if this job was remote, since nothing productive happens in the office.

5.0

Apr 7, 2025

Great!

Software engineer(internship)

Recommend

CEO approval

Business Outlook

Pros

Lots of growth opportunities with mentorship and engagement with important problems

Cons

Company status seems a bit precarious with lots of competition

ZoomInfo Response

1y

We're happy to hear that you took advantage of growth and mentorship opportunities here. Regarding the company's status, ZoomInfo is in a really strong position. Our B2B data quality and AI innovations help sales teams connect with the right prospects, book more meetings, and grow their pipelines faster. We’re not just keeping up; we’re leading with things like persona-level intent data and AI-driven account planning. Plus, by focusing on customer success and shifting upmarket, we’ve improved margins, boosted customer satisfaction, and seen big growth. Copilot alone has over $150M in annual contract value (as of Q4 2024) and is expanding across sales, account management, and customer success teams — showing real product-market fit. Definitely not what you’d call precarious.

Viewing 382 - 384 of 2,203 Reviews

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ZoomInfo

ZoomInfo reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

SDR

Great work environment

Great!

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Jobs at ZoomInfo