Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,265 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 73% of employees would recommend working at ZoomInfo to a friend and 63% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

73% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (220) , Account Executive (167) , Account Manager (125) , Software Engineer (55) , Customer Success Manager (48) , Sales Development Representative (44) , Senior Software Engineer (42) , Research Analyst (32) , Product Manager (26) , Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (19) , Marketing (18)

What are the pros of working at ZoomInfo according to real employee reviews?

"people are great and fun to work with cutting" ((in 221 reviews)); "Culture is great and they promote from within." ((in 167 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 118 reviews)); "Great benefits and truly talented teammates." ((in 105 reviews)); "Good pay and my life changed a lot after joining here." ((in 100 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"No work/life balance" ((in 77 reviews)); "Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 74 reviews)); "Makes you wonder why so many changes and layoffs/ transitions when your pivot is not producing any result." ((in 40 reviews)); "internal favoritism is blatant and not able to be brought up" ((in 13 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 11 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Atlanta , Seattle , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

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ZoomInfo

ZoomInfo reviews

3.8

73% would recommend to a friend

(467 total reviews)

Henry Schuck

77% approve of CEO

63% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Compensation and benefits

3.8

Career opportunities

3.7

Culture & values

3.7

Work/Life balance

3.6

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

467 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Jun 2, 2021

Money and appearance above all

Director

Recommend

CEO approval

Business Outlook

Pros

If you hit your sales numbers, you'll be lauded in front of the whole company.

Cons

1) Nepotistic culture where people who knew/know the right people get hired and promoted 2) Management yelling and cursing is a regular occurrence 3) People worked hard, hard, hard for much less than stellar pay 4) Arguably unethical business practices 5) Absolutely no work/life balance 5) Working people hard, then refusing to pay bonuses or cutting them before they can make it to their bonus 6) Money above all - people had to use cardboard boxes as monitor lifts because company wouldn't pay for them So much more. The most toxic work environment I've ever seen.

4.0

May 27, 2021

Great Job! Great Support! No Outbound

Account executive iii

Recommend

CEO approval

Business Outlook

Pros

I love having my very own SDR as well as a team of other SDR's. My only job is to close business. That is the way it should be. Great base pay too. Lots of stocks for a job well done.

Cons

Training was confusing. learned on the job. It is harder to get the kickers since they are on a 6 month cycle not annual

1.0

May 26, 2021

The worst place ever! Bad work culture!

Product designer

Recommend

CEO approval

Business Outlook

Pros

The salary is high. Unlimited vacation days

Cons

Let's start with the fact that they lied in the job interview about the job itself, more than that there is no respect for your personal time! For them, you will work 12 hours a day. An arrogant and opaque management that refuses to open its head and hear new ideas! I will never be able to recommend this place to anyone as a job option

ZoomInfo Response

Thanks for taking the time to leave feedback. We’re glad to hear that you enjoyed our Flexible Time Off policy. At ZoomInfo we work hard and we work fast, and our employees are encouraged to use FTO to reset and recharge. We regret that your experience with us was not positive, but we wish you the best in your next role. - The ZoomInfo Employee Experience Team

Viewing 391 - 393 of 467 Reviews

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Jobs at ZoomInfo

Forward Deployed Data Engineer

Senior Manager, Product Management

Senior Machine Learning Engineer

Customer Solutions Analyst II

Software Engineer III