Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,281 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 72% of employees would recommend working at ZoomInfo to a friend and 62% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

72% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (222) , Account Executive (168) , Account Manager (125) , Software Engineer (55) , Customer Success Manager (48) , Sales Development Representative (44) , Senior Software Engineer (43) , Research Analyst (32) , Product Manager (26) , Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (19) , Marketing (18)

What are the pros of working at ZoomInfo according to real employee reviews?

"Great people and very passionate" ((in 230 reviews)); "Culture is great and they promote from within." ((in 170 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 122 reviews)); "Good pay and my life changed a lot after joining here." ((in 99 reviews)); "Great benefits and truly talented teammates." ((in 98 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 79 reviews)); "Constant layoffs that they hide from the media and somehow it works" ((in 37 reviews)); "Favoritism is pretty rampant." ((in 13 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 10 reviews)); "Management will not make you feel good about taking time off and there are multiple blackout dates throughout the year." ((in 10 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Seattle , Atlanta , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

ZoomInfo reviews

3.8

72% would recommend to a friend

(472 total reviews)

Henry Schuck

76% approve of CEO

62% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Compensation and benefits

3.8

Career opportunities

3.7

Culture & values

3.7

Work/Life balance

3.6

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

472 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Jan 12, 2026

Changed my career trajectory

Senior enterprise account executive

Recommend

CEO approval

Business Outlook

Pros

ZoomInfo is a world class product and enablement organization. Taught me everything I know about SaaS sales, industry trends/lingo, and every ask I've ever made has been received professionally. Our CEO will also reply to you if you ask them anything. Really amazing to have that line of communication with the C-Suite.

Cons

This is a very fast paced environment and if you're not willing to change or adjust quickly, you can be left behind. There was also a change last July to AE compensation that was pretty significant.

ZoomInfo Response

6mo

Thank you for sharing such thoughtful feedback and for growing your sales career with ZoomInfo. We are thrilled that our product, enablement, and leadership access have helped you build deep SaaS expertise and make a real impact. I’d like to make a small correction, though; we didn't take away the multi-year compensation portion of the plan for AEs. We made changes, but many ZoomInfo AEs are regularly earning above and beyond their OTE – even without hitting their target – due to the fact that the multiyear and other additions we’ve made to comp plans are truly additive, not baked-in. We regularly review our plans to stay competitive, transparent, and aligned to performance while supporting long term growth for our teams. Thank you again for your feedback. – Steven Bryerton, ZoomInfo SVP of New Business Sales

5.0

Jan 8, 2026

Sales at ZoomInfo

Enterprise account executive

Recommend

CEO approval

Business Outlook

Pros

The earning potential at ZoomInfo is real. Working here has changed my life. Quotas and commission plans have always been favorable. It is a sales focused organization. I do feel that ZoomInfo always tries to do the right thing and make positive changes, though it does sometimes take time given the size of the org. There are a lot of super smart and talented people here. The product is great and there is true PMF and inbound interest. There is room to grow here, internal promotions and lateral moves across the org are well supported. Excellent leadership from the CEO.

Cons

There are some unhealthy cultures in pockets of teams here, specifically around work life balance and PTO. Health insurance recently changed from BCBS to United, which creates a lot of denied claim issues and hassle.

4.0

Jan 2, 2026

Overall Positive Experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Good benefits -Competitive Salaries -No Micromanaging -Flexible with work hours -Opportunities for growth

Cons

-Sometimes the FTO wasn't as flexible as it was described

ZoomInfo Response

6mo

Thank you for sharing your experience with ZoomInfo and for highlighting our benefits, competitive pay, growth opportunities, and flexible work environment. We are glad you felt trusted without micromanagement. Your feedback about how flexible time off is applied is important, and we are continually working to align how we describe our programs with the day to day experience. We appreciate the impact you made here and wish you the best in your next chapter. – Jennifer Creticos, ZoomInfo Chief of Staff

Viewing 40 - 42 of 472 Reviews

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Jobs at ZoomInfo

Learning & Development Manager III

Customer Solutions Analyst II

Sales Development Representative - Mid Market Customer

Sales Development Representative, New Business Mid-Market

Customer Solutions Analyst II

ZoomInfo

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Changed my career trajectory

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