ZoomInfo reviews

3.8

73% would recommend to a friend

(2,212 total reviews)
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Henry Schuck

77% approve of CEO

63% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,212 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Sep 3, 2024
Recommend
CEO approval
Business Outlook

Pros

- The inbound sales development role was a solid experience with supportive management and a team-oriented culture. - ZoomInfo offers a good foundation in sales, particularly for those new to the industry. - The product itself is outstanding, and there's a lot to learn in terms of understanding a high-quality SaaS offering.

Cons

- The transition from inbound to outbound sales was poorly managed, with minimal training and a very short ramp time. - The outbound new business sales team is dominated by a "boys club" mentality, with noticeable favoritism and discrimination. As a woman in sales—a field already skewed towards males—I expected more from a company that publicly supports women in sales. - Despite their recent partnership with Women in Sales, there’s a clear disconnect between the company's public image and the internal reality. The few female account executives at ZoomInfo have voiced concerns about internal issues that directly affect their ability to close deals. - Your compensation & success is heavily dependent on who you are paired with as an account executive, which can be a serious disadvantage in an environment where favoritism is prevalent. - The high attrition rate in outbound sales for both SDRs and Account Executives among women is a telling sign that there are significant issues in the workplace culture.

4.0
Aug 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Great team vibe and product fit

Cons

Terrible senior leadership and decision making at the top

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ZoomInfo Response
1y
Thank you for your feedback. We’re glad to hear you enjoyed the team vibe and found a good product fit during your time with us. We take your concerns about senior leadership and decision-making seriously and are committed to continuous improvement. Your insights are valuable as we work to enhance our leadership and organizational practices. We wish you all the best in your future endeavors!
Viewing 424 - 426 of 2,212 Reviews

Glassdoor has 2,260 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.