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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      3.8

      73% would recommend to a friend

      (2,183 total reviews)
      avatar

      Henry Schuck

      78% approve of CEO

      65% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Career opportunities

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.7

      Compensation and benefits

      3.6

      Senior management

      ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Apr 27, 2026

      Toxic culture driven by mismanagement and politics

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Still some truly good people left.

      Cons

      Mismanagement and micromanagement, toxic politics, inept leadership. This company holds itself up as a leader in the go-to-market space, but just take a look at the financial results to see the truth. Constant whiplash on strategy, tactics, market segments, product offerings, you name it. Senior leadership is full of yes men, friends, and relatives who have no clue what they're doing. They usually get a year to screw things up before someone notices, and then the job cuts start flowing to make up for their mistakes. We've had a half-dozen CMOs just since the IPO in 2020. Executive leaders used to kind of lay low on the public side because it was such a bad look while the the stock price was tanking. Now they're just spending their time building their personal brands, talking a lot about AI, and cutting costs. Working at ZoomInfo means being buried by emergency requests and conflicting demands from politics-obsessed leadership who are just running on pure fear and self-promotion. A lot of people say it's the most toxic culture they've ever been a part of.

      avatar
      ZoomInfo Response
      3w
      We’re sorry to hear your experience has felt misaligned with what you expected. While stock price alone is not the full picture of ZoomInfo’s health as a company, we recognize that periods of change can create uncertainty. We are continuing to innovate at a rapid pace, and as a $1.2 billion company we remain focused on the future and the opportunities ahead. Leadership evolution is also a normal part of this industry as business needs change. We feel strongly in our leadership team and its ability to guide the company forward, while also taking feedback like yours seriously as we work to continually improve transparency, accountability, and the employee experience. – Dennis Sevilla, ZoomInfo CMO
      4.0
      Apr 24, 2026

      One of the best sales orgs

      Mid market account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing opportunity to learn from some of the best sellers in the game. Tons of growth opportunities.

      Cons

      Do not have any cons at the moment.

      avatar
      ZoomInfo Response
      1mo
      Thank you for your thoughtful feedback. We are glad to hear ZoomInfo stands out as one of the best sales organizations and that you have found strong opportunities to learn and grow here. Investing in our sales team and our data remains a major focus, and it is great to know that commitment is making an impact on your experience. It is especially meaningful to hear this from someone who has been with us for several years. We are grateful for the energy and example you bring to the team, and we hope you continue to build on the many growth opportunities ahead. Thank you for being such an important part of our culture. – Steven Bryerton, ZoomInfo SVP of New Business Sales
      5.0
      Apr 22, 2026

      Ambitious culture fosters growth

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Smart, talented, and nice people who are excited and committed to the company. The culture is ambitious and vibrant and helps facilitate growth. A great place to learn and grow in your career.

      Cons

      Fast paced and intense with competing and changing priorities that keeps you on your toes.

      avatar
      ZoomInfo Response
      1mo
      Thank you for your thoughtful feedback and for sharing your experience. We're glad to hear the ambitious culture, talented teammates, and opportunities for learning and growth have stood out to you. Building an environment where people can grow their careers while working alongside smart, committed colleagues is incredibly important to us. We appreciate your perspective. – Jennifer Creticos, ZoomInfo Chief Business Officer
      Viewing 49 - 51 of 2,183 Reviews
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      ReviewsZoomInfo reviews

      Glassdoor has 2,231 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.