ZoomInfo reviews

3.8

73% would recommend to a friend

(2,216 total reviews)
avatar

Henry Schuck

77% approve of CEO

63% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,216 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Apr 25, 2025

Avoid this company at all costs

Recommend
CEO approval
Business Outlook

Pros

Not many pros @ ZI aside from pay and name recognition within a highly competitive industry.

Cons

ZoomInfo is a complete nightmare. They heavily abuse at-will employment terms, and will terminate employees without cause. Management is highly political, and job performance does not always appear to be the driving factor in decision-making. Leadership—particularly the CEO—has a "just do your job" approach (a direct quote), and often comes across as standoffish when employees raise questions or concerns. While the company promotes an “unlimited PTO” policy during the hiring process, the reality includes regular blackout periods—specifically the last 5 business days of every month and the last 10 business days of the year—which frequently overlap with major holidays. Overall, the culture can create a high-stress, uneasy environment where many employees feel constantly on edge.

2.0
Sep 9, 2024

Toxic managers and no accountability

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are (or maybe were, since I am seeing the exodus) so many amazing people on staff at the company. I was at first so proud of the amazing fundraising we did for the community, but over time I saw a huge drop in the lack of commitment.

Cons

There are so many toxic leaders and HRBPs who just do what they are told even when they know it is not right. The company plans layoffs and terminations right before layoffs occur. C-suite will change your performance rating to reduce the bonus payouts. If you are not hired within a certain time frame you will not get an annual increase for 1 year 9 months + and if you were promoted within a year you will also not get a pay increase even if your performance is above expectations. Also, RIP to the stock price that was $70 in my first year there and now is less than $10.

3.0
Aug 23, 2024

Workaholics

Recommend
CEO approval
Business Outlook

Pros

Great opportunity to get better with your sales process and start in tech sales.

Cons

Way too much focus on deals and not employee or AE growth, in my experience

Viewing 544 - 546 of 2,216 Reviews

Glassdoor has 2,264 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.