Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,265 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 73% of employees would recommend working at ZoomInfo to a friend and 63% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

73% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (220) , Account Executive (167) , Account Manager (125) , Software Engineer (55) , Customer Success Manager (48) , Sales Development Representative (44) , Senior Software Engineer (42) , Research Analyst (32) , Product Manager (26) , Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (19) , Marketing (18)

What are the pros of working at ZoomInfo according to real employee reviews?

"Great people and very passionate" ((in 228 reviews)); "Culture is great and they promote from within." ((in 169 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 120 reviews)); "•Good Benefits Package" ((in 98 reviews)); "Good pay and my life changed a lot after joining here." ((in 88 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 74 reviews)); "Constant layoffs that they hide from the media and somehow it works" ((in 40 reviews)); "internal favoritism is blatant and not able to be brought up" ((in 13 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 12 reviews)); "life balance is nonexistent." ((in 8 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Atlanta , Seattle , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

ZoomInfo reviews

3.8

73% would recommend to a friend

(2,217 total reviews)

Henry Schuck

77% approve of CEO

63% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Compensation and benefits

3.8

Career opportunities

3.7

Culture & values

3.7

Work/Life balance

3.6

Senior management

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,217 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Jan 6, 2022

Amazing opportunity, but you have to work for it

Vice president

Recommend

CEO approval

Business Outlook

Pros

- Company truly is a rocket ship. Company will keep growing like crazy. - Pay is extremely competitive. We have ICs that make much more than directors at most companies. - The quality of the talent is light years beyond anywhere else I’ve worked. Everyone is an A player. - People who make an impact are identified and rewarded

Cons

- The leadership team is too in the weeds which will cause problems as we continue to scale - Empowerment can be hit or miss depending on the team. - The chaos of hyper growth is real and not for everyone. You need to be comfortable with the ground shifting under your feet and a high degree of ambiguity in most roles.

5.0

Jan 6, 2022

Solid place to start a SaaS sales career

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

Leadership, training/coaching, and available resources are excellent. We use our own tech stack, which is best in class and they really teach you how to hunt for great prospects and repeat your successes. You'll make plenty of money here and set yourself up for success throughout your career, as all the SDR skills are foundational for the rest of what you do in your sales career.

Cons

If you're struggling you'll have to put in more time. The harsh reality is, that being an SDR is very much a crappy grind no matter what company you work for. You start each day with zero and need to book as many meetings as possible. ZoomInfo is no exception in that it's possible for you to hit burnout, as I have after a year of my foot on the gas. This isn't a knock on ZoomInfo though, as the result would be the same elsewhere except with less success.

5.0

Jan 5, 2022

Maximize your skills in a closing sales role

Account executive

Recommend

CEO approval

Business Outlook

Pros

I've worked at ZoomInfo through acquisitions for the past 3 years. In contrast with previous orgs I've worked for, ZI has a sales infrastructure in place to make anybody successful. Usually sales roles will have you "fake it until you make it" or they will reward tenure. At ZoomInfo you can be extremely successful within 3 months of starting the role. You'll know the industry knowledge, product knowledge and sales process within a few months. If you are a creative sales rep that runs your business against the grain, this is rewarded as well. There is no sink or swim at this company, you have some of the most talented software sales people in the world who guide you through this

Cons

As a newer sales rep, this organization is process driven. Because the org has seen so much success selling their way, the expectation is that you too will learn that ZI way of selling. From experience, the more you succeed the more your job is results driven

Viewing 589 - 591 of 2,217 Reviews

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ZoomInfo

ZoomInfo reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Amazing opportunity, but you have to work for it

Solid place to start a SaaS sales career

Maximize your skills in a closing sales role

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