ZoomInfo reviews

3.8

73% would recommend to a friend

(2,217 total reviews)
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Henry Schuck

77% approve of CEO

63% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,217 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
3.0
May 9, 2024

Culture could be better

Recommend
CEO approval
Business Outlook

Pros

Simple product to sell, quick cycles, co-workers are great. Industry leader

Cons

Culture is poor, lots of customers don't pay, OTE is bogus,

4.0
May 7, 2024

Grind Mentality

Recommend
CEO approval
Business Outlook

Pros

The 8 months I worked there, I learned more than I had at my previous company of 3 years. The training and support was phenomenal but it is definitely intense. Fast paced, high energy, high expectations.

Cons

The intense energy and constant push to continuously sell as fast and much as they like you to, was too much for me. It is very intense and if you don't think you can handle the intense high energy and intense request to continuously push 24/7, it may not be the best fit.

2.0
May 5, 2024
Recommend
CEO approval
Business Outlook

Pros

There are some really wonderful people there and opportunities to learn a lot if you are new to sales and SaaS.

Cons

Leadership is wildly out of touch and more than willing to grind you into dust. Their turn over rate is terrible and they seem content to loose the vast majority of their SDRs within the first 6 month of them joining. In this position you'll hit a ceiling quickly and find there's much less room for advancement and growth than advertised.

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ZoomInfo Response
2y
Thank you for taking the time to leave a review. We're glad to hear that you've found some wonderful colleagues and valuable learning opportunities at ZoomInfo. Our main focus right now is to create a stronger culture of feedback throughout ZI. As our CEO Henry adeptly puts it: “feedback is the data that helps us all improve.” We’re empowering feedback culture by elevating feedback giving skills via our learning programs and also by driving mechanisms to provide impactful feedback continuously. Despite your comment, our SDR Academy is a prescribed, defined progression path for candidates coming into the Sales Development Representative (SDR) role, creating a career path and providing insight into the training you’ll need to take and the metrics you will need to hit. And once you move up all people managers have access to various leadership development programs such as Management Accelerator, Leadership Lounges, BetterUp and GrowthSpace coaching so you can continue to thrive @ZI! Thank you again for your feedback.
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Glassdoor has 2,265 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.