ZoomInfo reviews

3.8

73% would recommend to a friend

(2,189 total reviews)
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Henry Schuck

78% approve of CEO

65% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,189 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong exposure to Salesforce CPQ and real-time project implementations Good learning opportunities in Apex, LWC, and integrations Collaborative team environment Opportunity to work on scalable and enterprise-level solutions

Cons

Work-life balance can vary depending on project deadlines Organizational changes due to market conditions (including recession impact) Limited flexibility in certain project timelines

2.0
Mar 29, 2026

Toxic

Recommend
CEO approval
Business Outlook

Pros

- Good product to sell - Great resume builder - Nice new office

Cons

Where do I begin - so much is wrong here. My mental health had never been worse - Unrealistic quota expectations for outbound sales team. Very difficult to attain for those that do their job correctly (no cheating) - Politics. Some teams/reps cheat and have access to resources/loopholes that others do not. When those outside that select group try to do the same thing, they get into trouble. Unfair and toxic that management knows about the cheating but refuses to address it because it makes the company money. - No work life balance. Cannot hit quota without copious amounts of overtime and zero quota adjustment for days off. Reps scared to take time off. - Churn and burn culture. In the month since I’ve left, several of my peers have also left or gotten fired. PIP culture. No one is valued - Low pay for the amount of work, effort, energy needed to hit our quota

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ZoomInfo Response
2mo
Thank you for sharing your feedback. We are sorry to hear that your experience did not meet expectations. We take concerns about fairness, employee well-being, and workplace culture seriously. We appreciate you taking the time to share your perspective and wish you the best in your next chapter. – Chad Herring, ZoomInfo CHRO
3.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Office, Solid Leadership, Great Benefits, Good Co-Workers

Cons

Uneven playing field, favorites are played, relationships mean more than numbers. PIP culture, Overtime constantly encouraged by managers.

Viewing 70 - 72 of 2,189 Reviews

Glassdoor has 2,237 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.