Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,267 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 72% of employees would recommend working at ZoomInfo to a friend and 62% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

72% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (220) , Account Executive (167) , Account Manager (125) , Software Engineer (55) , Customer Success Manager (48) , Sales Development Representative (44) , Senior Software Engineer (43) , Research Analyst (32) , Product Manager (26) , Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (19) , Marketing (18)

What are the pros of working at ZoomInfo according to real employee reviews?

"people are great and fun to work with cutting" ((in 229 reviews)); "Culture is great and they promote from within." ((in 171 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 119 reviews)); "Good pay and my life changed a lot after joining here." ((in 99 reviews)); "ZoomInfo also offers unlimited PTO and great benefits along with an attainable quota." ((in 93 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 74 reviews)); "No work/life balance" ((in 73 reviews)); "Constant layoffs that they hide from the media and somehow it works" ((in 40 reviews)); "favoritism at its finest, different quotas for different people based on politics." ((in 13 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 11 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Atlanta , Seattle , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

ZoomInfo reviews

3.8

72% would recommend to a friend

(2,219 total reviews)

Henry Schuck

76% approve of CEO

62% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Compensation and benefits

3.8

Career opportunities

3.7

Culture & values

3.7

Work/Life balance

3.6

Senior management

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,219 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Apr 1, 2024

Great people, great product

Product analyst iii

Recommend

CEO approval

Business Outlook

Pros

Hybrid, good WLB, the people are awesome and the product value is obvious to the end user.

Cons

I little bit too corporately. but career development and employee growth is a very emphasized focus in the company so it plays to both sides benefit.

2.0

Apr 1, 2024

No vision to the employer

Qa automation engineer ii

Recommend

CEO approval

Business Outlook

Pros

Flexi work, Remote, Unlimited PTO ( Based on Project Manager)

Cons

Hire, keep the employees for 11 months, Fire (so that they don't provide variable pay what they mentioned, because they not completed 1 year of serving)

ZoomInfo Response

2y

Thank you for sharing your feedback with us as it helps us identify areas where we can improve. We understand your concerns regarding job stability and the impact on compensation. We want to assure you that decisions regarding employment status are made with careful consideration and in line with business needs. We are continuously evaluating our hiring practices to ensure they align with our long-term goals and provide opportunities for growth and development for all employees. As you know great things are happening at ZI! It’s been an incredible journey since we went public in 2020 in the middle of a pandemic. And in about a month, we are launching a new AI-powered GTM game changer, ZoomInfo Copilot, that will make every seller the best seller. Thank you for being a part of the ZoomInfo team.

1.0

Apr 1, 2024

Worst Manager

Research specialist

Recommend

CEO approval

Business Outlook

Pros

Great company with worst data research manager

Cons

Until we have a change in the senior manager, this team will never have the opportunity to grow in this company. Earlier, the data research manager pressured by taking things personally. But this manager is pressuring by giving lectures. Only he will talk and will not let others talk. I have seen my peers from other teams having a lot of fun and working with enjoyment. Current data research manager is doing only after seeing reviews that too its a waste of time. Feeling so biased by the way he is conducting sessions. He wants only freshers and treating them well while people asking for growth he will not even allow to talk. He will keep meeting and he will only talk. His appraisal percentage is the worst and we all know he is playing with our lives. He wants only ppl with a lower salary and talking to researchers and brain washing them, saying he will be very happy if they get a better opportunity and leave the company.

ZoomInfo Response

2y

Thank you for taking the time to share your feedback with us. We are genuinely sorry to hear about your experience and want to assure you that your concerns are being taken seriously. At ZoomInfo, we strive to foster a supportive and inclusive work environment where every team member feels valued and empowered to grow. We understand the importance of effective leadership in driving team success, and we regret that you feel your experience with your current manager has fallen short of expectations. We want every member of our team to feel motivated and fulfilled in their role, and we are dedicated to hosting regular connects between employees and leadership. We encourage you to reach out to your Human Resources Business Partner to discuss your concerns in more detail to help us improve. Thank you for bringing your concerns to our attention.

Viewing 718 - 720 of 2,219 Reviews

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Great people, great product

No vision to the employer

Worst Manager

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