Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,238 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 73% of employees would recommend working at ZoomInfo to a friend and 64% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

73% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (216) , Account Executive (167) , Account Manager (123) , Software Engineer (54) , Customer Success Manager (47) , Sales Development Representative (44) , Senior Software Engineer (41) , Research Analyst (32) , Manager (25) , Product Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (18) , Marketing (17)

What are the pros of working at ZoomInfo according to real employee reviews?

"Great people and very passionate" ((in 221 reviews)); "Culture is great and they promote from within." ((in 165 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 111 reviews)); "Great benefits and equity." ((in 97 reviews)); "Good pay and my life changed a lot after joining here." ((in 91 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 75 reviews)); "No work/life balance" ((in 70 reviews)); "Constant layoffs that they hide from the media and somehow it works" ((in 36 reviews)); "Cutthroat, Disingenuous Management, Long Hours, Poor Work Life Balance, Favoritism" ((in 14 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 11 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Atlanta , Seattle , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

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ZoomInfo

ZoomInfo reviews

3.8

73% would recommend to a friend

(2,190 total reviews)

Henry Schuck

77% approve of CEO

64% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Career opportunities

3.7

Culture & values

3.7

Work/Life balance

3.7

Compensation and benefits

3.6

Senior management

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,190 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Jan 23, 2026

Good Job but tough

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

Pays well, great training and development

Cons

You must hit quota no questions asked

5.0

Jan 22, 2026

Everything Data

Data analysis specialist

Recommend

CEO approval

Business Outlook

Pros

Quite Good Company to be part of

Cons

Not quite as much issues

4.0

Jan 21, 2026

Strong Technology and AI Focus, Improving Product Alignment

Engineering manager

Recommend

CEO approval

Business Outlook

Pros

Working with cutting-edge technology is genuinely engaging. There is extensive use of AI, both externally integrated into the product and internally across teams, which significantly accelerates development and helps produce well-designed, high-quality code.

Cons

At times, product decisions are not fully clear to the engineering team. However, despite this, the company successfully released two major GTM products that meaningfully support sales decision-makers.

ZoomInfo Response

4mo

Thank you for sharing such thoughtful feedback about working with our engineering and AI driven product teams. It is great to hear that the focus on modern tools and high quality code is showing up in your day to day experience. I agree that as we grow we need to keep sharpening product clarity and alignment. I will share with my leadership team that cross functional communication is an area we need to focus on – our teams make a huge impact and they should be able to clearly see it. Thank you again for sharing your thoughts. – Filip Popovic, ZoomInfo CTO

Viewing 118 - 120 of 2,190 Reviews

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Jobs at ZoomInfo

Senior Software Engineer

Senior Manager, Product Management

Principal Software Engineer

Senior Software Engineer

Customer Solutions Analyst II