Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,231 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 74% of employees would recommend working at ZoomInfo to a friend and 67% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

74% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (216) , Account Executive (166) , Account Manager (122) , Software Engineer (54) , Customer Success Manager (46) , Sales Development Representative (44) , Senior Software Engineer (41) , Research Analyst (32) , Manager (25) , Product Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (18) , Marketing (17)

What are the pros of working at ZoomInfo according to real employee reviews?

"people are great and fun to work with cutting" ((in 224 reviews)); "Culture is great and they promote from within." ((in 171 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 121 reviews)); "Great benefits and truly talented teammates." ((in 90 reviews)); "Good pay and my life changed a lot after joining here." ((in 89 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 71 reviews)); "Constant layoffs." ((in 38 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 11 reviews)); "There is clear and present favoritism and nepotism within the company, directors/managers are allowed to hire friends and former colleagues from places like Staples and Lionbridge and allow them to report directly to them and are paid far more money than those that worked there way up internally." ((in 10 reviews)); "You will never be allowed to work from home." ((in 9 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What ZoomInfo locations have received the highest employee ratings?

San Francisco , Atlanta , Washington , Conshohocken , New York , Portland , Vancouver , Bethesda , Waltham , Philadelphia

ZoomInfo reviews

3.8

74% would recommend to a friend

(2,183 total reviews)

Henry Schuck

79% approve of CEO

67% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Compensation and benefits

3.8

Career opportunities

3.7

Culture & values

3.7

Work/Life balance

3.6

Senior management

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

May 29, 2026

Great people and pay, but micromanagement issues

Smb account executive

Recommend

CEO approval

Business Outlook

Pros

Great people, good product, good pay/benefits

Cons

Micromanaging on some teams, company is starting to lose its footing

ZoomInfo Response

21h

Thank you for recognizing our people, product, and compensation. We couldn't agree more on the people front: our sales team is truly the heartbeat of what we do, and we genuinely believe we have the best in the industry. Hearing that reflected in your experience means a great deal. The feedback on micromanagement is something we take seriously. We want every member of our team to feel like an expert and an entrepreneur: empowered to make decisions, take ownership, and do their best work, while still feeling supported when it matters. If that balance isn't being struck consistently across all teams, that's something we need to address, and we're committed to doing so. We know strong leadership means ongoing work on communication and trust, and we'll keep pushing ourselves to improve. – Steven Bryerton, ZoomInfo SVP of New Business Sales

3.0

May 28, 2026

Established company with high product fit but lacks connection

Enterprise account executive

Recommend

CEO approval

Business Outlook

Pros

Established company and sales process, high product market fit

Cons

Huge company, so many teams and individual resources its easy to be just another name in the Slack channel rather than building meaningful relationships

ZoomInfo Response

21h

Thank you for taking the time to leave a review, and for the kind words about our sales process and product-market fit. We're proud of both. Your comments about lack of connection concern me. I never want anyone to feel like just another name in a Slack channel. At ZoomInfo, we work hard to run lean and nimble, and that means everyone here has a meaningful role to play and real ownership over their work. If that sense of connection and purpose isn't coming through, that's important for us to know. I genuinely encourage you to bring this up with your manager, and my door is always open to you as well. These conversations matter, and we want to make sure you feel seen, valued, and connected to the work and the people around you. Thank you again for sharing. – Steven Bryerton, ZoomInfo SVP of New Business Sales

5.0

May 28, 2026

Good Work-Life Balance and Collaborative Culture

People partner

Recommend

CEO approval

Business Outlook

Pros

- Positive work culture with a strong emphasis on employee growth, collaboration, and work-life balance. - ZoomInfo offers several learning platforms and internal opportunities to help employees continuously develop their skills and careers. - The company fosters a people-first environment with supportive leadership that genuinely listens to feedback and encourages new ideas.

Cons

As the company grows rapidly, processes and priorities can sometimes change frequently. However, teams are generally supportive and adaptable during transitions.

Viewing 13 - 15 of 2,183 Reviews

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Jobs at ZoomInfo

Senior Manager, Product Management

Customer Solutions Analyst II

Principal Software Engineer

Customer Solutions Analyst II

Customer Solutions Analyst II

ZoomInfo

ZoomInfo reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great people and pay, but micromanagement issues

Established company with high product fit but lacks connection

Good Work-Life Balance and Collaborative Culture

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