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      ZoomInfo

      Engaged Employer

      ZoomInfo reviews

      3.8

      72% would recommend to a friend

      (467 total reviews)
      avatar

      Henry Schuck

      76% approve of CEO

      62% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.8

      Career opportunities

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.6

      Senior management

      Ratings by demographic groups

      Reviews by job title

      467 reviews

      Reviews about "Compensation"

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      2.0
      Apr 8, 2024

      Toxic workplace in MM

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great compensation - both base and commission Market leader for product Upward mobility

      Cons

      Unfortunately in the last 90 days, leadership has become laser focused on certain activity goals, and mid level management has turned this into new policies that are not conducive to a positive, great place to work. Our unlimited PTO policy has not been changed, but HR has told our managers that individuals can not take more than 20 days of PTO (including sick time). Not only do they not have to pay you out on accrued sick time, now they are limiting the time off (and this doesn’t include blackout dates for EOQ and the holiday season). Not sure why we have unlimited PTO, but then are getting rejected on requests bc we “took too many days”. I would understand if you were on a performance plan or close, not if you are considered a top performer. There has always been some level of micro-management, but the latest set of initiatives and policies feel as though they are watching your every move. It does not feel like there is any level of trust, even with high performers who are at the top of the leaderboards and should have earned the trust. Many of us are unhappy, and looking for new roles, which is truly unfortunate because when there is not as much micro-management, this truly is a great place to work. I hope my review will force some action from management to take a look at the micro management happening, making mid market R&G a toxic place to work.

      avatar
      ZoomInfo Response
      2y
      Thank you for taking the time to share your feedback. We're glad to hear that you've found aspects of your experience at ZoomInfo, such as compensation and opportunities for advancement, to be positive. However, we're concerned to learn about your experience with recent changes and the impact they've had on your perception of our workplace culture. In terms of our PTO policy, it covers Flexible Time Off (FTO), Paid Time-Off (PTO), Paid Sick Leave. You should be giving adequate advance notice to take FTO in accordance to our guidelines. Accrued paid sick leave in excess of 40 hours will not roll over into the next calendar year and unused paid sick time will not be paid out at the end of employment with the company which is the standard. Additionally, Great things are happening at ZI! It’s been an incredible journey since we went public in 2020, in the middle of a pandemic. And as you know. in about a month, we are launching a new AI-powered GTM game changer, ZoomInfo Copilot, that will make every seller the best seller. Our teams are laser-focused on first and foremost delivering a great product and then making sure that our Go-to-Market teams are armed with the right talk tracks, the right decks, the right accounts, and the right pricing and packaging to really accelerate our growth rates. Everyone is a part of this project - no matter what role you are in - and this is the future for us. Thank you again. Your input is invaluable as we work towards creating a better experience for all our employees.
      3.0
      Apr 1, 2024

      Great product. Toxic management

      Senior account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great product which is a leader in the space. Commission and pay is great

      Cons

      Very competitive space and other products are coming in at much cheaper. My biggest grunt is the lack of work/life balance. Continuously encouraged to work long days to hit your number. Monthly quota is extremely stressful and management has an attitude of “what can you do for me”

      4.0
      Mar 26, 2024

      Good, but with a few catches

      Strategic sdr
      Recommend
      CEO approval
      Business Outlook

      Pros

      - I show up and I get paid - Easiest job I have ever had - My team is pretty cool - The office isn't too bad, i like the fun vibes I am honestly so burnt out on tech CEOs, having worked directly beneath several at small start ups and experiencing the nonstop extreme reactive/emotional management style, disproportionate egos and grown up sized temper tantrums. I think a part of me subconsciously did not want to like Henry Schuck, or assumed I wouldn't. But he's a pretty cool dude. I admire his level headed approach to leading, the culture he is cultivating here, the top-down approach, and that he is more involved (As a $1B+ business owner) in his day to day operations than CEO's i've seen running $2.5M/Year companies. He doesn't gatekeep his success and places a lot of emphasis on employee happiness and growth... The culture, team and underlying values are undoubtedly what has made zoominfo what it is, which makes it feel even better to be a part of.

      Cons

      - To avoid ending up in a sales bro environment, you have to REALLY interview your manager!! I cannot recommend this enough. I was very very familiar with ZI and knew what I was getting myself into as far as the "bro" culture here, but my manager is very down to earth, not an aggressive/d0uchey sales type and that's just how I like it. You won't find that with 70% of the new biz/SDR org, but having the right team and leader makes it so easy to drown out the new business/inbound noise. - After signing an offer with a base salary, I was contacted a week before my start date and asked to sign a new offer that took away my unlimited PTO and traded my salary for an hourly wage - I have referred two senior Account Execs to the TA team here and both were ghosted after interviewing once or twice. I honestly don't love the talent organization here, I have a background in recruiting and I just honestly would pay good money to get into our internal talent processes and overhaul the entire talent function here when it comes to a lot of the staff, the processes and tech stack. I don't feel the talent team here is held to the same standard of performance as the sales org, but if it were... This company would be one step closer to unstoppable. - Severe lack of alignment in priorities between AE's and SDRs creates an immense amount of unnecessary hostility. Don't just take my word for it, ask literally any SDR. Most of the inbound folks haven't finished developing their pre-frontal cortex yet, so they might say "Yeah my AE is a d!*k," but like I said.. What is actually happening is that there needs to be incentive for the SDR-AE relationship to be one of support and mentorship rather than AE verifying or approving of SDR work. I understand at an organizational level why it makes sense for the process and structure to exist as it is... But I also have seen the SDR-AE relationship work with much less friction in other companies. It is possible. - There are a large amount of people here who fly under the radar either underperforming or treating others poorly.

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