ZoomInfo reviews

3.8

73% would recommend to a friend

(2,216 total reviews)
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Henry Schuck

77% approve of CEO

63% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,216 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Aug 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Being surrounded by some truly stellar people. ZoomInfo has amazing talent, and people work hard and are committed to making a difference in their roles. Competitive pay and benefits, vacation, and bonuses The company is really working hard to value and respect employees, create policy in their best interest, and overall make it a great place to work!

Cons

Things change quickly, (not necessarily a "con")--just be prepared to work hard and move fast! There's not much that comes to mind that's a negative!

4.0
Aug 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Great product, easy to sell. Training and expectations clearly defined. Pay is comparable to other tech organizations.

Cons

Culture could use some work. The benefits are not great. Unlimited PTO, but the expectation is to always be on. Very little work life balance.

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ZoomInfo Response
4y
Thank you for taking the time to share your feedback on the employee experience at ZoomInfo. We pride ourselves in providing a complete go-to-market product that empowers businesses to reach their ideal customer. We’re pleased to hear you like our product as we work very hard to ensure it meets the needs of our customers. We offer a comprehensive total rewards package including competitive base pay and bonus, 401k match, unlimited PTO program, and a benefits package that includes medical, dental, and vision. In terms of work style and culture, we encourage colleagues to be their own advocates of work/ life balance to ensure they are getting the time that they need. We offer unlimited PTO which colleagues can use at their own discretion to ensure they have time to unplug, rest, and recharge. We understand that our colleagues carry large workloads and are proactively hiring additional team members to help lighten the load. If you have any additional comments or questions, please contact hrfeedback@zoominfo.com. -The ZoomInfo Employee Experience Team
1.0
Aug 7, 2021
Recommend
CEO approval
Business Outlook

Pros

At Zoominfo the pay is fairly good, especially when enriched with equity. Some of the workers (it's a fairly heterogeneous mix) are quite intelligent and fun to engage with.

Cons

The company is on a wild acquisition spree, and what it seems to do when it buys a company is create a department around it. In the case of the one I'm in, the teams are highly disorganized, seem to spend over half the time on bug fixes, and there's vast disarray in back-end systems (scatter in terms of tech stack because of lack of cohesion in skillsets, very poor quality legacy and new code, data problems left and right, etc.). There can also be political pushback against fixing the issues that already exist. As an overall company, it's also quite disorganized and with apparent intention to keep it that way, as they gobble up smaller companies at a fast pace.

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ZoomInfo Response
4y
Thank you for sharing your feedback on what it’s like to work at ZoomInfo. We pride ourselves on creating a diverse, inclusive, and equitable workplace for all colleagues. We’ve worked to increase the diversity of our employee population, and have also set diversity goals for our leadership to ensure our efforts continue to develop. We also have a comprehensive Compensation Equity program which ensures we are compensating our colleagues fairly across the board. ZoomInfo is certainly expanding. We have had two acquisitions so far this year, which have presented growing pains along the way. However, we are working hard to systemize and create processes across the company to help our colleagues stay organized and empowered to do their jobs. We are focused on building a complete go-to-market strategy for our customers, and tackling the challenges that present along the way through ingenuity, creativity, and hiring the best and brightest talent available in the market. We are taking your advice into consideration and thank you for your transparency. If you have any additional comments or questions, please contact hrfeedback@zoominfo.com. -The ZoomInfo Employee Experience Team
Viewing 1702 - 1704 of 2,216 Reviews

Glassdoor has 2,264 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.