Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,265 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 72% of employees would recommend working at ZoomInfo to a friend and 62% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

72% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (220) , Account Executive (167) , Account Manager (125) , Software Engineer (55) , Customer Success Manager (48) , Sales Development Representative (44) , Senior Software Engineer (42) , Research Analyst (32) , Product Manager (26) , Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (19) , Marketing (18)

What are the pros of working at ZoomInfo according to real employee reviews?

"people are great and fun to work with cutting" ((in 228 reviews)); "Culture is great and they promote from within." ((in 172 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 117 reviews)); "Good pay and my life changed a lot after joining here." ((in 104 reviews)); "Great benefits and truly talented teammates." ((in 93 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"goalposts change every month, layoffs, bad product support, bad brand name." ((in 39 reviews)); "internal favoritism is blatant and not able to be brought up" ((in 13 reviews)); "Management will not make you feel good about taking time off and there are multiple blackout dates throughout the year." ((in 11 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 10 reviews)); "life balance is nonexistent." ((in 8 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Atlanta , Seattle , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

ZoomInfo reviews

3.8

72% would recommend to a friend

(2,217 total reviews)

Henry Schuck

76% approve of CEO

62% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Compensation and benefits

3.8

Career opportunities

3.7

Culture & values

3.7

Work/Life balance

3.6

Senior management

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,217 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Feb 28, 2014

Watch for Zoom Successes

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Zoom is a great company that makes a concerted effort to bring the community together. The overall vibe is work your ass off but everyone does it because we want to. Zoom offers profit sharing an amazing benefits package and is super flexible about personal time and time off.

Cons

There aren't many that I can think of. Maybe a little cramped for space due to growth but that's gonna change when more space becomes available.

5.0

Jan 29, 2014

ZoomInfo truly is a great place to work: Excellent benefits, people and work environment.

Sales executive

Recommend

CEO approval

Business Outlook

Pros

I'm in sales and have exceeded quota every quarter/year since starting 3 years ago. The sales plans are fair and new account execs are given ample ramp. No sales job is easy but all new sales reps that have joined since I've been here that work hard and are good at their jobs succeed here. No micro-management and flexibility to work at home when necessary. VP Sales and senior management are responsive and have open door policies. Senior sales reps are willing to help. Excellent health insurance, quarterly employee profit sharing, vacation time as needed, smart people, dynamic company on the rise, excellent product, management that truly cares about the welfare of employees and creating a positive work environment. The company had a great year in 2014. Sr management gave every employee a iPad Mini as a thank you for strong growth.

Cons

I'd like to see a 401k match program. ZoomInfo has a strong 401k program but no match.

ZoomInfo Response

12y

Thank you for your positive feedback! Our employees are our most valuable asset, and we do everything we can to see them grow and succeed. The well-being of our employees is also very important, which is why we offer excellent health benefits, profit sharing, uncapped paid time off, and a positive work environment. To your point about the 401k match program- this is something we hope to eventually implement. We really appreciate your feedback and your hard work here at ZoomInfo!

5.0

Jan 22, 2014

Fantastic place to accelerate your career in sales and technology.

Account executive

Recommend

CEO approval

Business Outlook

Pros

Great place to help clients solve complex and business critical challenges. Opportunity to work cross functionally to help set internal strategy. Sales people can make good money if they are willing to put in the hard work to get results.

Cons

ZoomInfo suffers from the same challenges that many small technology companies suffer from. New applications take a long time to launch and sometimes it feels like things are slow to change.

ZoomInfo Response

12y

Thank you for your review! We completely agree that ZoomInfo is a fantastic place to accelerate your career in sales and technology, just to name a few areas. We recommend speaking with your manager about the challenges you mentioned. We’re always open to hearing ideas on how we can improve and value your opinion. Again, thank you for your review!

Viewing 1729 - 1731 of 2,217 Reviews

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ZoomInfo

ZoomInfo reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Watch for Zoom Successes

ZoomInfo truly is a great place to work: Excellent benefits, people and work environment.

Fantastic place to accelerate your career in sales and technology.

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