ZoomInfo reviews

3.8

73% would recommend to a friend

(2,191 total reviews)
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Henry Schuck

77% approve of CEO

64% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Oct 30, 2019

Look elsewhere

Recommend
CEO approval
Business Outlook

Pros

Nice facilities Free peloton bikes, workout classes Unlimited PTO (for now) Useful product for what it is Henry Schuck (CEO) seems like a good guy who is trying his best to launch a good product after merging Some great sales people

Cons

Commute is horrible. Gossipy, cliquey environment.. overall horrible culture. The lack of professionalism in upper management is astounding. HR has ignored requests for information more times that I can count, and unless your boss has decided to like you, forget trying to have a relationship with them. No one seems to know what is going on.

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ZoomInfo Response
6y
Thank you for your feedback, we are always looking for ways we can improve. We will continue to strive towards doing our best to provide an exceptional employee experience and we thank you for the time you spent with us.
1.0
Jun 26, 2017

Marketing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO and the benefits package is good

Cons

The management here is horrendous and they have a hard time finding managers that have actual experience. The managers do not care about their employees and only see dollar signs for themselves.

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ZoomInfo Response
8y
We care greatly about our employees and are saddened to hear this, as we are committed to creating a comfortable environment for everyone at ZoomInfo. However, if you are having issues with your manager, we encourage that you address this with HR.
1.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Still some truly good people left.

Cons

Mismanagement and micromanagement, toxic politics, inept leadership. This company holds itself up as a leader in the go-to-market space, but just take a look at the financial results to see the truth. Constant whiplash on strategy, tactics, market segments, product offerings, you name it. Senior leadership is full of yes men, friends, and relatives who have no clue what they're doing. They usually get a year to screw things up before someone notices, and then the job cuts start flowing to make up for their mistakes. We've had a half-dozen CMOs just since the IPO in 2020. Executive leaders used to kind of lay low on the public side because it was such a bad look while the the stock price was tanking. Now they're just spending their time building their personal brands, talking a lot about AI, and cutting costs. Working at ZoomInfo means being buried by emergency requests and conflicting demands from politics-obsessed leadership who are just running on pure fear and self-promotion. A lot of people say it's the most toxic culture they've ever been a part of.

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ZoomInfo Response
1mo
We’re sorry to hear your experience has felt misaligned with what you expected. While stock price alone is not the full picture of ZoomInfo’s health as a company, we recognize that periods of change can create uncertainty. We are continuing to innovate at a rapid pace, and as a $1.2 billion company we remain focused on the future and the opportunities ahead. Leadership evolution is also a normal part of this industry as business needs change. We feel strongly in our leadership team and its ability to guide the company forward, while also taking feedback like yours seriously as we work to continually improve transparency, accountability, and the employee experience. – Dennis Sevilla, ZoomInfo CMO
Viewing 172 - 174 of 2,191 Reviews

Glassdoor has 2,239 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.