Is ZoomInfo a good company to work for?

ZoomInfo has an overall rating of 3.8 out of 5, based on over 2,239 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 73% of employees would recommend working at ZoomInfo to a friend and 64% have a positive outlook for the business. The best reviews about ZoomInfo have been left by employees working as Learning and Development Manager , Director and Sales Manager .

Does ZoomInfo pay their employees well?

According to anonymously submitted Glassdoor reviews, ZoomInfo employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at ZoomInfo. This rating has been stable over the past 12 months.

How satisfied are employees working at ZoomInfo?

73% of ZoomInfo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZoomInfo 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ZoomInfo?

Sales Development Representative (SDR) (216) , Account Executive (167) , Account Manager (123) , Software Engineer (54) , Customer Success Manager (47) , Sales Development Representative (44) , Senior Software Engineer (41) , Research Analyst (32) , Manager (25) , Product Manager (25) , Sales (24) , Sales Manager (24) , Customer Success Manager (CSM) (20) , Director (18) , Marketing (17)

What are the pros of working at ZoomInfo according to real employee reviews?

"people are great and fun to work with cutting" ((in 219 reviews)); "Culture is great and they promote from within." ((in 173 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 116 reviews)); "Good pay and my life changed a lot after joining here." ((in 101 reviews)); "Great benefits and equity." ((in 95 reviews))

What are the cons of working at ZoomInfo according to real employee reviews?

"Software has many bugs leading to a ton of customer service work poor management constant changes" ((in 76 reviews)); "goalposts change every month, layoffs, bad product support, bad brand name." ((in 38 reviews)); "internal favoritism is blatant and not able to be brought up" ((in 13 reviews)); "Management will not make you feel good about taking time off and there are multiple blackout dates throughout the year." ((in 11 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 9 reviews))

What are employees saying about ZoomInfo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZoomInfo layoffs and their outlook for job security at ZoomInfo in 2026.

What are the top reviewed ZoomInfo locations?

Vancouver , Waltham , Boston , Bethesda , Grand Rapids , Conshohocken , Portland , New York , Philadelphia , San Francisco , Washington , Los Angeles , Atlanta , Seattle , Chicago , Austin , San Diego , Dallas , Denver , Israel , Jersey City , Boise , Salt Lake City , Phoenix , California City , Bellevue , Saint Petersburg , Tampa , Park City , Arlington

ZoomInfo reviews

3.8

73% would recommend to a friend

(2,191 total reviews)

Henry Schuck

77% approve of CEO

64% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

1.0

Jan 23, 2025

Pretty much terrible

Fp&a analyst

Recommend

CEO approval

Business Outlook

Pros

Money, kinda. But not really.

Cons

If you get sexually harassed in front of everybody by senior management, nothing will happen and everybody will ignore it.

ZoomInfo Response

1y

ZoomInfo strictly prohibits all types of workplace harassment, including sexual harassment, by employees, vendors, visitors, customers, applicants, and clients on the basis of race, ethnicity, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, disability, age, veteran status, military status, genetic information, or on any other basis or characteristic prohibited by applicable federal, state or local law. Please reach out to us at HR@Zoominfo.com so we are able to properly address your claims.

1.0

Mar 22, 2024

It's a grind

Account manager

Recommend

CEO approval

Business Outlook

Pros

smart people throughout the org

Cons

Some people in leadership aren't very ethical. Selling is done by discounting. No life/work balance. Everyone is grinding all day long. It's a sweatshop

ZoomInfo Response

2y

Thanks for leaving us a quick review. We have always valued our employees and their hard work and we wouldn’t be where we were unless it was for people like you! Our culture can be demanding but we are making great strides in our learning and developing offerings to ensure our employees thrive and can find a great work-life balance. We are sorry to hear that you didn’t thrive at ZoomInfo and want to wish you the best in your next role.

2.0

Dec 13, 2023

Amazing product line but shady practices

Enterprise sdr

Recommend

CEO approval

Business Outlook

Pros

The best DaaS in the game.

Cons

The lack of Salesforce automation has employees looking over endless reports to find leads that haven't been worked to death in the last six months. After making Salesforce automation recommendations my outbound number suddenly changed to one based in Jamaica. Only internal IT support has the edit permissions to do this. I was given an agreement to sign stating I would work over 70 hrs a week and give up my free time. If you have a family or like to take care of yourself this isn't the place for you.

ZoomInfo Response

2y

Thank you for leaving us a quick review. By no means do we train our team to use dishonest sales tactics. Several things you stated are incorrect about our processes. SDRs have assigned accounts/categories and are expected to call 100 times a day on inbound and customers are called only 15 times across 45 days. There is no way that you were given any contract to sign for OT, giving up your free time, and having to work OT and not getting paid is not tolerated or condoned here. We've asked managers to be more intentional with how they are approving overtime. As an hourly non-exempt, you cannot work more than 9 hours per day unless you get approval for overtime. Gaining approval before taking overtime has always been a requirement. We are sorry that you could not thrive in our environment and wish you the best in your next career endeavor.

Viewing 178 - 180 of 2,191 Reviews

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ZoomInfo reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Pretty much terrible

It's a grind

Amazing product line but shady practices

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Jobs at ZoomInfo